U.S. Environmental Rental Corporation · 3 weeks ago
Customer Service Representative - Inside Sales Representative
Trenton, NJ
Full-time
Hybrid
New Grad, Entry Level
$24/hr - $24/hrU.S. Environmental Rental Corporation is focused on delivering exceptional customer service that distinguishes them in the market. The Customer Service & Inside Sales Representative will handle client inquiries, process orders, and support the NJ Senior Relationship Manager with various projects and tasks.
ElectronicsGovernmentManufacturing
Responsibilities
Respond to incoming calls and communicate with clients and associates regarding inquiries, orders, and when necessary, direct calls to the appropriate department
Accurately enter and print new orders, processing modifications including cancellations, additions, subtractions, transfers, and rental terminations as required
Input order details into the company's operating software-Alert IMS
Relay essential information to technical, sales, purchasing, and delivery/shipping teams using suitable communication methods, including in-person meetings, internal phone calls, email, or video conferencing
Conduct follow-up communications with clients to provide updates or request documents, order confirmations, quotations, or other necessary information
Coordinate the inter-office transfer of equipment
Support inventory and accounting personnel to ensure accurate recording of inventory transactions
Perform all assigned tasks diligently and professionally as directed
Respond to client emails and calls for the NJ Sales Rep
Prepare quotes for rentals and product sales for the NJ Sales Rep
Place purchase orders, arrange delivery, and send contracts for billing
Organize marketing initiatives like giveaways, trainings, and luncheons
Pursue and develop leads
Gather customer feedback
Qualification
Required
High school diploma
Excellent verbal and written communication skills
Familiarity with Microsoft Office products: Word, Excel, and Outlook
Preferred
Experience in customer service or sales
Knowledge of environmental sciences
Familiarity with environmental equipment
Interest in, or willingness to learn about, environmental technology and its applications
Company
U.S. Environmental Rental Corporation
U.S. Environmental Rental Corporation is a safety equipment supplier in Waltham, Massachusetts.
Founded in 1996
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jarrod Polidori
CEO and Partner ■ Business Development ■ Environmental Device and Data Expert
Greg Ringo
Chief Technology Officer
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