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Capps Plumbing and Sewer, Inc. · 6 hours ago

DPS - IOD - CAPPS HR Specialist - 0222

AUSTIN HQ (MAIN)5805 N LAMAR BLVD

Full-time

Onsite

Mid Level

$5,416.67/mo - $5,416.67/mo

3+ years exp

Capps Plumbing and Sewer, Inc. is part of the Texas Department of Public Safety, and they are seeking a CAPPS HR Specialist. The role involves performing complex HRIS business analysis work, including gathering and documenting user requirements, providing technical support for HRIS systems, and ensuring compliance with employment laws and agency policies.

CommercialCustomer ServiceProperty ManagementResidential

Responsibilities

Provide technical support for HRIS/CAPPS, Texas.gov Digital Identity Solution (TDIS), and Universal Human Resource (UHR) systems, and partner internally and externally as applicable with Texas Comptroller of Public Accounts (CPA) and DPS divisions, e.g. Information Technology (IT), Finance, and Training Operations Division, etc

Coordinate and participate in UAT for HRIS, partnering with divisions, HR, and CPA

Provide change management for the agency surrounding various modules in HRIS including but not limited to employee self-service (ESS), manager self-service (MSS), HR, Time & Labor, Performance Management (PM), Recruiting, TDIS log in changes and notifications of system outages/issues. Conduct various HR internal training with teams, as well as training for Divisions and/or Regions related to HRIS technical changes

Process security requests and perform/participate in security audits including but not limited to HRIS, Uniform Statewide Payroll/Personnel System (USPS), CPA ticketing center, CPA-defined Level 1 support, security coordinators, State of Texas Employment History Web application, and Emergency Leave Reporting application

Provide HRIS Time and Labor policy and statute support to the agency

Create and distribute various reports from HRIS including but not limited to HR and Time & Labor

Enter tickets into the CPA and DPS ticketing centers and track tickets through completion regarding fixes, enhancements, configurations, and informational requests

Monitor new hire email population into HRIS and partner with divisions, IT, and CPA as applicable when issues arise

Analyze and translate human resource business requirements into business processes

Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training

Monitor and recommend processes to improve workflow efficiency, productivity, customer service, quality assurance, and compliance with applicable policies, laws, and regulations; and communicate/disseminate changes as appropriate and/or directed

Conduct HR data-related audits to ensure compliance with policies and procedures, e.g., HRIS transactions, leave entries, HRIS procedures, and Benefits leave programs. Identify and address discrepancies and trends, determine course correction as applicable, and communicate findings using constructive and supportive techniques

Maintain, review, prepare, and analyze a wide variety of human resource items including but not limited to automated systems, files, records, correspondence, and reports

Participate and coordinate Fiscal Year End processes, procedures, and updates. Serve as the liaison between CPA, HR, Position Control, and Payroll as applicable

Assess, coordinate, and update configuration changes in HRIS including but not limited to Time & Labor, Agency Tree, department names/numbers, and location codes

Complete open records requests from HRIS reports

Participate in training agency staff on processes, rules, policies, and regulations related to human resources management including the relationship to HRIS/CAPPS actions

Attend work regularly and observes approved work hours in accordance with agency leave and attendance policies

Perform other duties as assigned

Qualification

CAPPS HRISBusiness AnalysisHR ProcessesMicrosoft OfficeData AnalysisAnalytical SkillsInterpersonal SkillsPresentation SkillsOrganizational SkillsConfidentiality

Required

Minimum three (3) years' comprehensive experience with CAPPS HR, including a working understanding of data elements, processes, and how they interplay with the various modules

Minimum two (2) years' experience with HR processes required

If driving is required, must have and maintain a valid driver license

Working knowledge of, or the ability to rapidly assimilate, information related to DPS policies and procedures, and relevant State and Federal laws, statutes, regulations, and guidelines

Knowledge of HR Management principles and public sector best practices; and related laws, statutes, and regulations; and State record retention requirements

Proficiency with CAPPS HRIS, ATS, PM modules; UHR and its downstream applications; as well as Microsoft Office, SharePoint, USPS, and ability to learn new software/systems as they are introduced by Texas CPA and/or DPS

Must be skilled in organizing and refining complex datasets and raw data exports from the HRIS into well-structured, reader-friendly formats that facilitate informed decision-making

Must demonstrate an ability to exercise poise, tact, diplomacy and be able to establish and maintain effective working/professional relationships with internal/external customers with a focus on achieving positive outcomes

Must demonstrate DPS' core values: Integrity, Excellence, Accountability, and Teamwork

Must possess excellent verbal and written communication skills with the ability to confidently present to various and diverse audiences in multiple formats (e.g., in-person or virtual)

Must be able to construct clear, concise, and professional presentations and be able to translate technical/system information into layperson user-friendly language

Must be organized, flexible, and able to effectively prioritize in a fast-paced, multi-demand, change-oriented, and time-critical environment without sacrificing accuracy, timeliness or professionalism

Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and effectively resolve and prevent recurrences of problem conditions

Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information

Availability for after-hours and weekend work may be required. This position may have the ability to telecommute based on the needs of the division/agency

Preferred

Graduation from an accredited four (4) year college or university with major course work in a field relevant to the work being performed, e.g., Human Resource Management, Business or Public Administration, Computer Science, Business Analytics, or a related field is preferred

Experience in business analysis methodologies; in analyzing and evaluating complex information technology/HRIS applications, policies, and issues; and in developing creative and workable solutions to complex problems and issues preferred

Experience in analyzing and interpreting HRIS-technical information, including regulations, policies, and automation system documentation/specifications preferred