The Citizens State Bank · 1 day ago
Teller 1
Goessel, KS
Full-time
Onsite
New Grad, Entry LevelThe Citizens State Bank is a financial institution that is looking for a Teller 1. The role involves receiving and paying out money, maintaining accurate records, and providing exceptional customer service while adhering to bank policies and regulations.
BankingCredit CardsFinancial ServicesLending
Responsibilities
Provides exceptional customer service as the bank’s primary contact with the public. Gives undivided attention to each customer, smiles and greets them in a friendly manner
Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit
Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies
Required to work the drive-up
Expected to “float”
Must be able to work in a Saturday staff rotation
Follow all bank policies and procedures. Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to Supervisor
Must be able to pay attention to details while performing multiple tasks simultaneously for periods of 2 hours or longer
Must show up to work regularly without excessive absences
Must have fluency in English for effective job performance. Must be able to speak clearly, distinctly and be understood by co-workers and customers. Bi-lingual is a plus but not necessary
Must be able to demonstrate strong computer skills including MS applications, loan software, etc
Must be able to communicate to co-workers and customers concisely to answer questions, explain nuances of transactions, clarify new procedures, and ask questions for clarification
Handwriting must be legible and in standard bank-specified format for clear reading by scanners and software
Numbers must be recorded on forms in correct and accurate order and entered into computer systems in correct and accurate order
Writing skills must include the ability to spell correctly and use proper grammar and punctuation. This includes both e-mail and formal letters
Must be able to learn procedures within a bank-specified timeline and follow them accurately and consistently according to bank standards
Must be able to learn new duties and procedures and implement them into work habits within bank-specified timelines
Must be able to see in order to view a computer screen, count money, know when a customer needs assistance, and follow security procedures
Must be able to hear and understand customer requests
Must be able to read accurately and retain information that was read and apply it
Must possess strong interpersonal skills when interacting with internal and external customers
Must be able to lift and carry 20 pounds
Must be able to stand or sit for long periods (4 hours or more). Requires ability to sit at higher than standard chair height or the ability to stand for periods of 4 hours or more, as well as the ability to safely and efficiently move to different stations in the teller area, most/all of which are higher than desk height
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Other duties as assigned
Qualification
Required
High school diploma or equivalent required
Previous customer service and cash handling experience required
Must have fluency in English for effective job performance
Must be able to demonstrate strong computer skills including MS applications, loan software, etc
Must be able to communicate to co-workers and customers concisely to answer questions, explain nuances of transactions, clarify new procedures, and ask questions for clarification
Handwriting must be legible and in standard bank-specified format for clear reading by scanners and software
Numbers must be recorded on forms in correct and accurate order and entered into computer systems in correct and accurate order
Writing skills must include the ability to spell correctly and use proper grammar and punctuation
Must be able to learn procedures within a bank-specified timeline and follow them accurately and consistently according to bank standards
Must be able to learn new duties and procedures and implement them into work habits within bank-specified timelines
Must be able to see in order to view a computer screen, count money, know when a customer needs assistance, and follow security procedures
Must be able to hear and understand customer requests
Must be able to read accurately and retain information that was read and apply it
Must possess strong interpersonal skills when interacting with internal and external customers
Must be able to lift and carry 20 pounds
Must be able to stand or sit for long periods (4 hours or more). Requires ability to sit at higher than standard chair height or the ability to stand for periods of 4 hours or more, as well as the ability to safely and efficiently move to different stations in the teller area, most/all of which are higher than desk height
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Preferred
Some college experience preferred but not required
Spanish bi-lingual capabilities are a plus
Company
The Citizens State Bank
The Citizens State Bank is a Kansas bases institution offering financial advisory and assistance to it's customers.
Founded in 1904
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dale Bradley
Chairman/CEO-Retired 2014
Kent Erb
Chief Financial Officer
Company data provided by crunchbase