Apply on Employer Site

Newport News Public Schools · 13 hours ago

Technology Support Specialist I

Newport News, VA

Full-time

Onsite

New Grad, Entry Level

Newport News Public Schools is seeking a Technology Support Specialist I to assist with the servicing and repairing of computer hardware and applications. The role involves providing professional customer service to staff and students while performing routine technology support tasks.

EducationHigher EducationTraining

H1B Sponsor Likely

Responsibilities

Assists with the installation, maintenance and repair of computer hardware, applications, and associated peripherals

Assists with resolving computer hardware, application, and associated peripherals problems

Assists with the setup and configuration for new and replacement computer hardware, applications and associated peripherals

Familiar in the use of tools and equipment employed in testing and repairing of assigned systems

Tracks all work performed in the help desk work order system

Can travel to and from school's/work sites in the performance of duties

Utilizes appropriate safety equipment in the performance of duties

Conforms to all departmental procedures and policies

Models nondiscriminatory practices in all activities

Qualification

Computer hardware supportNetwork supportWindows 7Microsoft OfficeActive Directory ToolsTCP/IPDHCPDNS protocolsCustomer service skillsCommunication skillsTeamwork

Required

Must possess a High School diploma

Must be able to demonstrate entry level experience in computer hardware and network support

Must possess a basic understanding of Windows 7 operating system, Microsoft Office, Ethernet network, Microsoft Server 2008, Active Directory Tools, TCP/IP, DHCP and DNS protocols

Must possess sound communication, customer service and professional skills

Ability to work effectively with team members and, at times, without direct supervision; establish and maintain effective working relationships with co-workers and end-users; utilize time efficiently; follow oral and written instructions

Must be able to operate a motor vehicle and possess a valid Virginia Driver's License

Company

Newport News Public Schools

Newport News Public Schools provides elementary school education, middle school, and high school education to students.

Founded in 2012

Newport News, Virginia, USA

1001-5000 employees

https://www.nn.k12.va.us/

H1B Sponsorship

Newport News Public Schools has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (4)

2023 (2)