Cleveland Clinic · 1 day ago
Financial Navigator NE
Canton, OH
Full-time
Onsite
Mid Level
$18.88/hr - $28.80/hr
3+ years expCleveland Clinic’s Mercy Hospital is seeking a Financial Navigator to support patients in managing their financial responsibilities related to healthcare. The role involves meeting with patients to review financial obligations, coordinating resources, and educating them about available assistance programs.
Health CareHospitalMedicalNon Profit
Responsibilities
Promote an integrated/coordinate approach to managing the continuum of care and financial obligations for the patient and their family members
Serve as a liaison to patients with internal and external resources for co-pay assistance, drug replacement, financial assistance and psychosocial assistance
Develop standard operating procedures to guide and build a program that effectively supports the care and financial responsibility of patients
Implement new processes to guide patients to the appropriate resources and support services
Meet new patients to the Institute, promoting available programs and services
Educate patients on availability of Patient Assistance Programs
Identify, evaluate, and resolve cancer patient complaints
Assess eligibility and assist self-pay and under-insured patients with Patient Assistance Programs (PAP) for free drug, replacement drug and copay assistance
Coordinate with clinical teams and social workers in identifying eligible patients and obtaining information and documentation for them
Qualification
Required
Associate's degree in finance, business or a related field
Three years of related experience in a healthcare environment or medical office setting with diverse patient/culture populations
Experience with computers and navigating multiple systems simultaneously
Knowledge of insurance coverage, limitations, requirements, eligibility, pharmacy formulary, prior authorization, coordination of benefits, diagnosis codes, billing and collecting
Preferred
Bachelor's degree
Additional progressively responsible experience may substitute the education requirement
Benefits
Healthcare
Dental and vision benefits
Retirement savings account contributions
Company
Cleveland Clinic
Cleveland Clinic is a non-profit medical center that combines clinical and hospital care with research and education. It is a sub-organization of Ashtabula Regional Medical Center.
10001+ employees
H1B Sponsorship
Cleveland Clinic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (89)
2024 (78)
2023 (100)
2022 (60)
2021 (71)
2020 (46)
Funding
Current Stage
Late StageTotal Funding
$362.54MKey Investors
National Institutes of HealthNational Cancer InstituteAgency for Healthcare Research and Quality
2023-02-21Grant· $3.14M
2022-09-22Grant· $7.9M
2022-06-30Grant· $14.2M
Leadership Team
Delos Cosgrove
CEO & President
Tomislav Mihaljevic
President & Chief Executive Officer, Cleveland Clinic
Recent News
2026-01-14
2026-01-03
Company data provided by crunchbase