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Unified Bank · 1 day ago

Mortgage Loan Originator

New Philadelphia, OH

Full-time

Onsite

Mid, Senior Level

3+ years exp

Unified Bank is dedicated to creating better lives and futures for the communities they serve. The Mortgage Loan Originator is responsible for managing customer relationships, increasing the mortgage loan portfolio, and developing business contacts to attract mortgage customers.

BankingFinanceFinancial Services

Responsibilities

Conducts self according to the UNIFIED Way

Attracts new mortgage loan applications by developing relationship with the real estate community and makes sales calls to prospective customers

Develops a networking strategy to identify prospects

Develops and implements a call strategy in order to contact prospects

Creates convenience by promptly answering customer calls and meeting with customers based on times which are convenient for the customer. (Includes times outside of normal business hours)

Expands customer relationships by proactively reviewing customer needs

Make recommendations and provides mortgage advice to customers

Maintains an exceptional customer experience at all points of contact, both externally and internally

Serves as the liaison between the customer and the other areas of the Bank to meet the customer’s needs and resolve any customer issues

Identifies depository and other cross-selling opportunities for the customer

Ensures all documentation is in place for prompt decision making related to the loan process

Coordinates and communicates regularly with the Mortgage Lending Executive

Provides and prepares detailed loan information as requested

Actively participates in, and supports, Community Activities to promote the Bank and its products

Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank’s compliance with all regulatory requirements, including, but not limited to the Bank Secrecy Act, the Community Reinvestment Act (CRA), Equal Credit Opportunity Act, Lending Regulations, Deposit Regulations, etc

Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace

Performs other related duties as assigned

Qualification

NMLS certificationLending/origination experienceBachelor's Degree in Business/FinanceMicrosoft Office proficiencyBusiness communication skillsCustomer service abilityLeadership skillsOrganizational skillsDetail orientedTeamwork ability