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Avient Corporation · 2 days ago

Key Account Manager

United States

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Avient Corporation is an innovator of materials solutions that help customers succeed while enabling a sustainable world. The Key Account Manager is responsible for building and maintaining relationships with strategic accounts to increase customer loyalty, revenue, and profitability, while also leading new business development efforts.

ManufacturingPlastics and Rubber Manufacturing

Responsibilities

Ability to deliver profitable revenue growth, including robust new business development within the territory. Achieve stated gross margin targets as a percentage of sales

Approach the sales process with a high degree of professionalism and effectiveness by prospecting & new account calls, development of a robust sales funnel, collecting ARs, avoidance of bad debts, cross-selling, and effective CRM system management

Establish, track, and close new business targets consistent with designated accounts' short- and long-term objectives

Develop a contact matrix and establish strong relationships with key decision-makers and project facilitators

Delivering year-over-year growth in Operating Income and Sales. Must have a proven track record of growing a business

Must have a proven track record of growing a business

Highly skilled in developing highly productive relationships with key customers, suppliers, and internal contacts is essential

Demonstrating strong business acumen to manage a P&L, working capital, profitability, etc

Develop short—and long-term sales forecasts for product lines and markets, prepare the business plan and strategy, and implement a successful business plan annually

Maintaining first-hand knowledge of technology changes, material development, and marketplace conditions

Ability to present to large global audiences both internally and externally

Develop and execute global account strategies in concert with Avient's strategic marketing and sales objectives

Gain or increase sales at assigned accounts

Establish and direct support teams (sales, operations, and technical personnel) as necessary to achieve established goals and strategic business plans

Understand customer buying cycles, customer-supplier relationships at all management levels, and customer “fields of play” at assigned Key Accounts

Prepare and present sales and technical information to customers

Conduct annual business reviews with assigned Key Accounts and to Avient management

Promptly resolve customer issues/problems

Establish buying influences, budgets, and purchasing criteria for assigned accounts

Develop and maintain updated customer account profiles, B2B sales projects, and Lab Resource Requests

Utilize Strategic Selling concepts in day-to-day sales management, including conducting appropriate collaboration meetings with proper internal personnel

Act as a leader and role model to others within the sales organization

Other duties as assigned

Qualification

Strategic SellingAccount ManagementSales ExecutionCustomer RetentionCross-functional ImprovementProblem-solving TechniquesCold CallingOutbound Sales ProspectingB2B SalesPresentation Skills

Required

Bachelor's degree in related field or equivalent experience

10+ years of experience in Sales and Customer Service, including strategic selling, tactical sales techniques, full-cycle sales execution, and product knowledge

7 years of experience in account management, including customer retention and relationship growth

5 years of experience managing large or enterprise-level accounts

5 years of experience in cold calling and outbound sales prospecting

7 years of experience in cross-functional process improvement initiatives

7 years of experience applying structured problem-solving techniques to business and customer challenges

5 years of experience working in global or multi-regional business environments