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Rochester Regional Health · 1 day ago

Onboarding and Experience Specialist, HR Operations

Rochester, NY

Full-time

Onsite

Entry Level

$19.75/hr - $23/hr

2+ years exp

Rochester Regional Health is seeking an Onboarding and Experience Specialist to manage onboarding activities for new team members and transfers. This role focuses on ensuring a positive onboarding experience and providing ongoing support to new hires during their first year.

Health CareHospitalMedicalPrimary and Urgent CareWellness

Responsibilities

Responsible for building relationship with new team members and existing employees throughout the pre-employment and transfer onboarding process

Responsible for mentoring the candidate through the onboarding process, communicating next steps and timelines to ensure validation of qualifications in a timely manner

Communicates candidate status to key stakeholders such as: hiring manager, recruiter, learning and development and any additional departments throughout the onboarding process

Manages all pre-employment background checks to include those required by company or regulatory authorities

Partners with affiliations to schedule pre-employment health appointments for new team members

Performs other duties as assigned

Responsible for supporting new team members through their first year of employment

Responsible for creating an environment of engaging and belonging for new team members

Responsible for communicating to leader identified issues related to new team members experience

Responsible for collecting and documenting new team member feedback and sharing with appropriate parties

Qualification

Onboarding processRelationship buildingCommunication skillsMicrosoft Office SuiteCritical thinkingCustomer serviceTime managementDetail oriented

Required

2 years of relatable experience required

Excellent verbal and written communication skills

Proven ability to build relationships

Critical thinking skills with the ability to sense environments and people in need of support

Knowledge of personnel procedures and policies

Detailed oriented and client focused

Ability to prioritize workload, multitask and meet deadlines

Proficient with Microsoft Office Suite

Strong organizational skills with a proven ability to take initiative and complete assignments against deadlines

Communicates information and ideas clearly and articulately both in written and verbal form. Ability to adapt communication style and methods based on audience and purpose of communication

Prioritizes workload and tasks appropriately and ensure most critical are addressed in a timely manner

Demonstrates strong customer service skills, with intentions to help and support needs of people and the business