Refined Technologies · 17 hours ago
Communications Lead
Refined Technologies is a leader in the chemical cleaning segment of the refining industry, providing innovative solutions for clients. They are seeking a Communications Lead focused on enhancing internal communications, developing messaging strategies, and engaging employees to drive alignment with company goals.
Information TechnologyManufacturing
Responsibilities
Own the internal core messaging framework that communicates the company’s identity (mission and culture), priorities, and value proposition
Ensure consistent messaging, voice, and tone across all platforms and touchpoints (internal and external), aligned with marketing
Partner with executive leadership and Artisans to refine positioning and narrative for different audiences
Lead the development, improvement, and maintenance of existing and future internal communication tools (email, intranet, town halls, presentations, team briefings, Facebook page)
Contribute to content development for key communication avenues: Corporate website (ongoing updates). Brand campaign materials, including digital and print (internal newsletter, etc.)
Manage production of visual and written materials in partnership with marketing and vendors as needed
Build and implement structured communication plans to engage Artisans
Develop and improve messaging that promotes alignment, clarity, and enthusiasm across all levels of RTI
Create toolkits, presentations, and scripts to enable leaders and frontline teams to clearly communicate RTI’s message
Ensure Artisans are informed, aligned, and engaged with company goals, culture, and change
Serve as a communications coach to Artisans (sharing best practices and facilitating dry runs as needed)
Collaborate with marketing on initiatives and align internal communications
Lead change management (reorganizations, system rollouts, etc.) and incident communications
Partner with product line marketing to: Ensure communications messaging is mirrored well internally and externally. Roll out strategy for external brand launch and awareness campaigns. Contribute to digital campaigns, PR opportunities, and thought leadership aligned with brand positioning
Manage timelines, budgets, and vendor/agency relationships related to communication initiatives
Serve as the central point of coordination between leadership, marketing, business lines, and HR for brand communication
Track and report performance of communication initiatives, adjusting tactics as needed
Qualification
Required
Bachelor's degree in communications, journalism or another relevant field required
10+ years of experience in internal communications roles or marketing ideally in B2B or industrial sectors
Proven ability to lead internal brand/identity rollouts or large-scale messaging initiatives
Exceptional writing, storytelling, and editing skills—able to distill technical/complex topics into clear, engaging language for Artisans
Strong project management skills with ability to manage multiple stakeholders and deadlines
Experience with digital platforms (Chat GPT, MS CoPilot, automation tools) and multi-media communications (text, email, mailers, etc.)
Comfort working with creative partners (design, video, PR agencies) to bring campaigns to life
Strategic thinker with hands-on ability to execute
High experience in media development (specifically in Canva)
Experience working with senior leadership and cross-functional teams
Proficient with the Microsoft suite (SharePoint, PowerPoint, Word, Excel, Stream, etc.)
Company
Refined Technologies
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