Apple · 11 hours ago
Sr Manager ML Data Operations, Apple Services Engineering
San Francisco, California, United States
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
$181K/yr - $318K/yr
7+ years expApple is a leading technology company that builds experiences fueled by world-class data. The Human-centered AI team within Apple Services Engineering is looking for a Senior Operations Leader to spearhead complex operations supporting data collection, curation, and evaluation across various Apple media platforms.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Define and execute operational strategies for sourcing, annotating, curating, and evaluating high-quality datasets across Apple media domains
Lead global day-to-day operations across multiple programs — including people, process, tooling, quality, and risk management
Own relationships with external vendors and internal partners (legal, procurement, privacy, security), ensuring alignment on contracts, compliance, and deliverables
Set and track KPIs/OKRs for throughput, SLA, cost, and quality; proactively flag risks and drive course correction
Develop scalable workflows, QA frameworks, SOPs, and vendor onboarding playbooks for operations enablement
Partner with ML Engineers and data science teams to deliver production-ready datasets for training, evaluation, and model improvement
Influence tooling and platform strategy to support automation, visibility, and workflow optimization
Champion responsible AI practices and data governance throughout the annotation lifecycle
Mentor operations team members and contribute to team growth and culture
Qualification
Required
7+ years of experience in data operations, program management, or vendor strategy, with at least 3+ years in a managerial role
Proven track record leading large-scale, high-throughput data annotation/evaluation programs in AI/ML or media domains
Proven experience in vendor management: contract negotiations, performance tracking, and conflict resolution
Strong cross-functional leadership and stakeholder management across engineering, legal, procurement, and product teams
Experience using dashboards, metrics, and reporting tools to drive operational excellence
Comfortable working across ambiguous, fast-paced environments with changing priorities and requirements
BS or MS degree in engineering, science or computer science or equivalent
Preferred
Familiarity with human-in-the-loop evaluation, data quality frameworks, and annotation tooling platforms
Understanding of privacy, security, and compliance considerations in data sourcing and annotation workflows
Experience with Apple media products or deep interest in music, entertainment, or digital content services
Experience scaling operations across international vendors and multilingual projects
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
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2025-09-25
Company data provided by crunchbase