The Carrera Agency ยท 1 day ago
Technical Salesforce Product Manager
The Carrera Agency is seeking a Technical Salesforce Product Manager to own the Salesforce product vision and lead Agile ceremonies. The role involves translating business requirements into user stories, managing platform support, and ensuring high-quality feature delivery.
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Responsibilities
Own the Salesforce product vision, roadmap, and backlog
Translate business requirements into clear user stories and platform enhancements
Lead Agile ceremonies and partner closely with development teams
Support UAT and ensure high-quality feature delivery
Provide expertise across Sales, Service, Marketing, Data & Experience Clouds
Manage day-to-day platform support, issues, and third-party integrations
Maintain documentation, training materials, and platform governance
Qualification
Required
Bachelor's degree in Business, Computer Science, Engineering, or related field
Minimum 5 years of experience as a Technical Product Manager or Salesforce Product Owner delivering solutions in an Agile environment
Minimum 5 years of hands-on experience configuring and implementing Salesforce solutions
Demonstrated experience owning requirements, backlog creation, and Agile delivery
Proven experience performing Salesforce configuration and administration
Strong track record driving measurable results and managing competing priorities
Proficiency in Salesforce Data Management (imports, exports, updates) using Data Loader, Data Import Wizard, or ETL tools
Strong working knowledge of Salesforce development tools and technologies, including:
Hands on coding experience in Apex for custom logic
Lightning Flows
Visualforce, Lightning Web Components (LWC), and integration techniques (REST/SOAP APIs)
Deep understanding of Salesforce core objects, workflows, reports, and dashboards
Strong knowledge of Salesforce security and sharing models (OWD, role hierarchy, profiles, permission sets, sharing rules, public groups), including Salesforce Shield
Proficiency with Jira, Confluence, and Agile project management tools
Exceptional analytical, organizational, and problem-solving abilities
Outstanding communication, presentation, and stakeholder management skills
Ability to lead cross-functional initiatives and collaborate effectively with technical and non-technical teams
Salesforce Administrator Certification required
Preferred
Additional Salesforce certifications such as Platform App Builder, Advanced Administrator, Business Analyst, or Platform Developer I
Experience working in multi-cloud Salesforce environments (Sales, Service, Marketing, Data, Experience)
Hands-on experience with CRM Analytics or advanced reporting tools
Experience with large-scale Salesforce transformations, migrations, or integrations
Prior success supporting both centralized and distributed user groups