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Mayo Clinic · 1 day ago

Supervisor - Facilities Support Services

Fairmont, MN

Full-time

Onsite

Entry, Mid Level

$62K/yr - $94K/yr

2+ years exp

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. They are seeking a Supervisor for Facilities Support Services to provide work direction, training, and operational problem solving within the assigned work unit, ensuring customer-focused and efficient operations.

BiotechnologyHealth CareHospitalMedicalWellness

No H1B

Responsibilities

Provides work direction, education, orientation, training, and operational problem solving within the assigned work unit on a day to day basis

Assist with developing and maintaining a customer-focused and efficient work unit that supports mail and material delivery; and telephone operations and other areas as assigned

Work units could be staffed up to 24-hours a day, seven-days a week at multiple sites

Communicates department policies and procedures and interprets departmental and institutional policies to staff

Assists in current technology that supports the maintenance and growth of progressive and efficiently organized work units

Must be flexible to respond to changing priorities and handle changing workflow

Serves as a professional example and team leader to staff members working all shifts

Responsible for the development and management of productivity statistics to support staffing and works collaboratively with supervisor in expense management of work unit

Employs and promotes the use of quality management tools to ensure continuous improvement of systems, customer service and operations of work unit

Must be flexible to help at other locations across SWMN if needed

Qualification

Customer serviceLeadership experienceCommunication skillsTeam buildingProblem solvingDecisivenessIndependenceProfessional interaction

Required

Bachelor's degree or Associate degree with minimum of two years leadership experience as an assistant supervisor or work unit lead preferably in a medical center environment

High school diploma and four years leadership experience as an assistant supervisor or work unit lead, preferably in a medical center environment

Must be able to demonstrate strong customer service, team building, and leadership skills

Supervise daily operations

Must be able to work independently without direct supervision

The ability to interact professionally with patients, guests and staff is a must

Strong spoken and written communication skills

Problem solving skills

Decisiveness

The ability to cope with ambiguous situations