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StationMD · 19 hours ago

Account Executive

Maplewood, NJ, US

Full-time

Hybrid

Senior Level, Lead/Staff

$100K/yr - $115K/yr

10+ years exp

StationMD is a telehealth company dedicated to serving individuals with intellectual and/or developmental disabilities (I/DD). They are seeking an Account Executive responsible for managing existing accounts and delivering superior management while also identifying new business opportunities. The role involves engaging with clients, supporting sales activities, and collaborating with internal teams to achieve financial and strategic goals.

Alternative MedicineEmergency MedicineHealth CareHome Health CareMedicalMedical DeviceSaaSSoftware

Responsibilities

Act as a key leader on StationMD’s Team with direct responsibility for delivery of StationMD’s financial and strategic goals

Manage strategic accounts through initial design, onboarding, client advocacy, and growth of programs and services including but not limited to assisting with challenging client requests or issue escalation and training when needed

Lead account management activities that are directed at achieving StationMD’s sales, profitability, cash flow targets, and business goals for assigned accounts

Drive account management outcomes ultimately resulting in additional scope of service per client and strong renewal rates with higher Total Contract Value per client including partnering with Engagement Manager to increase overall utilization of services for all accounts

Strategically engage to increase waiver sign-ups for StationMD services where applicable

Support designated new sales efforts by assisting in net new sales opportunities, partnering with the VP of Growth and Engagement on moving prospects along the sales pipeline, delivering sales materials and information as necessary, and supporting new sales activities when needed

Support partnership sales activities including connecting with all StationMD’s strategic partners and supporting the Director of Strategic Accounts in following-up with all partner sales opportunities as needed

Utilize Hubspot for account management sales activities, business processes/workflows as well as create standardized reports, manage scorecards, targeting, market analytics, prospecting, and ad-hoc reports in order to grow current accounts

Serve as a partner to Account Executives, Medical Team, and Operations to help maintain current contractual obligations for current accounts as well as provide input into potential growth opportunities

Collaborate with Account Executives to create and deliver client-facing reports that clearly identify contractually obligated goals, objectives, and value as well as develop routine meeting cadence

Act as liaison to marketing to support StationMD’s go-to-market activities including development of use cases, white papers, demos and reports

Actively support and promote the company’s core values and objectives through all interactions

Up to 30% travel

Qualification

Account ManagementSales ExperienceHubSpotAnalytical SkillsMicrosoft Office SuiteHealthcare Industry ExperienceCommunication SkillsProblem-Solving SkillsDecision-Making SkillsRelationship Building

Required

Bachelor's Degree; Masters preferred

At least 10 years of experience in sales, account management; preferably in I/DD

Live in the state of California

Ability to lift 25lbs

Must possess personal transportation

Must have access to the internet

Ability to identify needs of potential clients and offer company-based solutions to provide a positive ROI

Microsoft Office Suite experience

Possess excellent analytical skills, problem-solving skills, and decision-making

Ability to work in a fast-paced environment and meet tight deadlines

Possess a working knowledge of the HubSpot platform, including implementation best practices, systems analysis procedures, project techniques, and practices

Possess excellent oral and written communication skills

Ability to read and interpret contract language