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PNC · 13 hours ago

Client Solution Specialist - Dealer Finance

Pittsburgh, PA

Full-time

Onsite

Mid Level

3+ years exp

PNC is a company that values its employees and focuses on delivering the best experience for customers. As a Client Solution Specialist within PNC's Dealer Finance organization, you will provide support to Indirect Automotive staff and reporting for Commercial staff, ensuring compliance and managing client relationships effectively.

BankingFinanceFinancial Services

No H1B

Responsibilities

Provides sales, service and execution support for new and ongoing client relationships

Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy

Performs common processing and ensures compliance with standard regulations and processes. May administer implementation plans

Acts as a point of contact for clients, client teams or service partners and escalates client implementation and servicing issues as necessary

Initiates, updates and verifies client, account, or transaction details in relevant systems/applications. Provides reports as needed

May perform general administrative support

Qualification

Client Relationship BuildingCustomer Experience (CX)Decision MakingEffective CommunicationsAccuracyManaging Multiple PrioritiesProblem Management ProcessAttention to Detail

Required

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role

Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties

Typically requires 3+ years experience

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered

Provides sales, service and execution support for new and ongoing client relationships

Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy

Performs common processing and ensures compliance with standard regulations and processes

Acts as a point of contact for clients, client teams or service partners and escalates client implementation and servicing issues as necessary

Initiates, updates and verifies client, account, or transaction details in relevant systems/applications

Provides reports as needed

May perform general administrative support

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions

Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities