MyStaff · 8 hours ago
Customer Service Sales Support
Omaha, NE
Full-time
Onsite
New Grad, Entry Level
$20/hr - $22/hrMyStaff is a customer service company, and they are seeking a Customer Service Sales Support representative. The role involves managing customer orders, providing shipment tracking information, and ensuring effective communication with customers and internal teams.
Staffing & Recruiting
Hiring Manager
Stephanie Todd
Responsibilities
Check shipment status on current orders including pro bill numbers and shipment tracking numbers
Provide tracking information on shipped orders
Confirm receipt of orders via faxes & e-mail
Routinely update database to add contacts; emails; and new customers
Handle corrections on orders entered in our system that have not been shipped
Enter Customer and Sales Representative requests
Enter customer complaints/concerns
Communicate effectively and efficiently with customers any discrepancies or changes that need to be made on orders
Work and communicate with the outside sales team and other internal departments to conform to customer requirements
Be an active member of the CSR and/or Platinum ACD Phone line
Qualification
Required
Post high school education and previous customer service or similar experience is preferred
Typing skills of at least 50 WPM with High Accuracy
Proficient use of Windows XP/10 operating system and Microsoft Office products
Good communication skills to interact with team members
Good critical thinking skills to resolve questions and problems related to orders
High degree of diligence to insure the correct information on orders
Ability to work at a steady pace even with interruptions, and some time pressure
Company
MyStaff
We're not just recruiters – we're partners in your success story.
Founded in 2017
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Brad Jones
Partner
Kim Lynch
Talent Acquisition Partner- Career Consultant
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