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Trilyon, Inc. · 5 hours ago

ServiceNow Developer

United States

Contract

Remote

Senior Level

$50/hr - $59/hr

5+ years exp

Trilyon, Inc. is a leader in global workforce solutions, specializing in Cloud Technology and Software Development. They are seeking a highly skilled ServiceNow Developer/Business Analyst to design, develop, and implement scalable solutions on the ServiceNow platform while acting as a technical liaison for stakeholders and providing mentorship to other developers.

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Hiring Manager

Divyanshi (Divya) Dwivedi

Responsibilities

Act as a technical consultant to customers and business stakeholders. Lead requirement gathering sessions, translate complex business needs into detailed technical specifications, and drive the functional and technical design for ServiceNow solutions

Design and implement complex ServiceNow architectures, leveraging Scoped Applications, Workflow/Flow Designer, and integration Hub to automate enterprise workflows and integrations

Implement and manage ServiceNow Data Sources, Transform Maps, and Field Mappings to automate and normalize data imports from external systems

Play a key role in the technical design of ServiceNow solutions, including custom applications, integrations, and workflows. Be responsible for adjusting the technical design and code as needed during the development lifecycle to meet evolving business needs and technical constraints

Develop and maintain robust client side and server-side scripts, including Script Includes, Business Rules, UI policies, Client Scripts, and GlideAjax

Configure and maintain ServiceNow LDAP integration under LDAP system module, managing connection settings, scheduled imports, and users/groups synchronization for enterprise Active Directories

Lead the hands-on configuration, scripting, and implementation of complex ServiceNow solutions, leveraging Business Rules, Script Includes, Client Scripts, and Flow Designer

Provide technical guidance and mentorship to other developers. Participate in code reviews and enforce development standards and best practices to ensure high-quality, maintainable code

Develop and implement complex integrations between ServiceNow and other enterprise systems using REST, SOAP, JDBC, MID Server connections and other integration technologies

Maintain in-depth expertise in the ServiceNow platform, staying up-to-date with new features, releases, and best practices. Identify opportunities to leverage new platform capabilities to improve existing solutions and drive innovation

Monitor instance health, optimize query performance, troubleshoot system logs, fix scripts, and backgrounds jobs to maintain platform stability

Create and maintain technical documentation, including design documents, technical specifications, and user guides

Contribute to and enforce ServiceNow development standards, ensuring the health, security, and performance of the platform

Manage and execute instance cloning, ensuring pre-clone and post-clone activities are properly handled across development, test, and production instances

Oversee the creation, review, and migration of Update Sets to maintain code integrity and synchronization between instances, following release of management practices

Collaborate with the CMDB and Discovery team members to maintain data integrity and compliance with ITIL best practice

Qualification

ServiceNow developmentJavaScriptREST APIsAgile methodologiesServiceNow certificationsCommunication skillsProblem-solving skills

Required

5+ years of dedicated experience in ServiceNow development and implementation

Bachelor's Degree in Computer Science, Information Technology, or a related subject

Deep, hands-on expertise in ServiceNow platform development and configuration, including core modules (ITSM, ITOM, CSM, HR) and custom application development

Proficiency in the GlideRecord, GlideAjax and ServiceNow's scripting model to manipulate data and automate complex business logic

Experience developing scoped applications and customizing Service Portal / Employee Service Center Portal widgets

Hands-on experience with Flow Designer, Integration Hub spokes (such as SuccessFactors spoke) and system web services for orchestration and third-party integrations

Advanced proficiency in JavaScript, Glide API, Business Rules, Script Includes, Client Scripts, UI Policies, and Scheduled Jobs

Experience with front-end development using HTML, CSS, and modern JavaScript frameworks

Strong understanding of backend development using Server-side JavaScript, Flow Designer, Database and Data Modeling, and ServiceNow platform tables

Demonstrate knowledge of ServiceNow data model, CMDB class hierarchy, ACLs, and role-based access control configurations

Expertise with REST APIs, SOAP, and ServiceNow Integration Hub

Experience with Agile development methodologies managing stories in ServiceNow Agile Development and contribute to sprint planning

Ability to design secure and reusable code modules while maintaining strict adherence to ServiceNow coding conventions and performance guidelines

Excellent communication, interpersonal, and problem-solving skills, with a proven ability to interface directly with customers to define technical requirements