Maverick Technology Partners ยท 21 hours ago
O365 Technical Lead
Maverick Technology Partners is seeking an O365 Technical Lead to oversee IT support operations and manage the Microsoft 365 environment. The role requires a blend of operational leadership and technical administration to ensure reliable IT services across the organization.
Responsibilities
Oversee IT support operations
Manage the Microsoft 365 environment
Ensure reliable IT services across the organization
Qualification
Required
8+ years of IT operations, technical support, or O365 administration experience, with at least 2 years in a team lead role
Proven experience in a 500+ employee organization and/or IT consulting
Expertise in Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive, Intune, Azure AD)
Hands-on experience with Okta or similar identity and access management solutions
Strong knowledge of IT service management frameworks (ITIL, service delivery metrics, SLA/KPI management)
Excellent leadership, problem-solving, and communication skills
Strong background in endpoint security, mobile device management, and SaaS/cloud adoption
Prior experience leading IT transformation IT projects in consulting or pharmaceutical industries