LifeLink Foundation · 9 hours ago
Donation Coordinator Training Specialist
LifeLink Foundation is dedicated to saving lives through organ and tissue donation. The Donation Coordinator Training Specialist will develop and facilitate training for Donation Coordinators to ensure compliance with standards and enhance their skills in managing referrals of potential tissue donors.
CharityHealth CareMedicalNon Profit
Responsibilities
Responsible for creating training schedules for new Donation Coordinators to achieve training goals for the first 90 days
Assist the DC Leadership in the development of the on-boarding, training and on-going competency assessment of Donation Coordinators
Develop Skills and Knowledge Assessment tools to be used for training and periodic competency assessments
Provide training for one or more trainees per shift in office or remote environment
Maintain the ability to perform medical suitability screening for potential tissue donors
Maintain the ability to facilitate authorization and/or Disclosure for tissue donation
Participate in routine review and audit of documentation and recordings and develop process improvement plans as needed
Maintain detailed and complete training records
Collaborate with external education providers
Stay up to date with LifeLink SOP’s and industry best practices
Assist in preparing new DC’s to be added to the schedule
Assist the Manager with re-training and corrective action development associated with Quality Incidents
Participate in Process Improvement activities
Qualification
Required
Previous experience facilitating tissue donation and family communication via telephone required. Must be able to effectively evaluate performance and training of staff facilitating donation via telephone
Strong knowledge and experience in the use of referral management systems, data entry, protocol development and reporting
Medical-related degree/certification or appropriate experience in a medical environment
Recommended CTBS certification
Medical knowledge specific to organ and tissue donation, focusing primarily on the donor screening process for tissue
Strong communication and interpersonal skills in order to converse with all levels. Demonstrates above average written and verbal communication skills
Ability to work independently within prescribed guidelines while exercising good judgment in seeking appropriate guidance as required
May be required to work weekends and overnight to accommodate training and schedule requirements
Ability to lift and carry equipment varying in weight up to 25lbs
A collaborator who thrives in a mission-first environment
Benefits
COMPANY PAID Medical, Dental, Disability & Life Insurance
Generous COMPANY PAID Pension Plan for your Retirement
Paid Vacation, Sick Days & Holidays
Company
LifeLink Foundation
LifeLink Foundation is a non-profit community service organization dedicated to the recovery of life-saving and life-enhancing organs and tissue for transplantation therapy.
Funding
Current Stage
Late StageRecent News
St Pete Catalyst
2025-04-30
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