National Debt Relief, LLC · 4 days ago
Bilingual Contact Center Sales Advisor
National Debt Relief is a leading debt settlement organization focused on helping consumers manage overwhelming debt. The Bilingual Contact Center Sales Advisor will provide exceptional phone support to clients, addressing inquiries and ensuring a positive experience as they navigate the debt settlement program.
CreditFinancial ServicesLegalPersonal Finance
Responsibilities
Handle inbound and outbound calls to assess client's financial position
Enroll qualified clients into an express loan consolidation program
Document client discussions clearly and concisely using Salesforce customer relationship management software
Follow up on leads and opportunities in a timely and professional manner
Meet or exceed monthly sales goals while maintaining high customer satisfaction
Adhere to National Debt Relief and the Loyalty team’s policies and procedures and any applicable changes to either
Qualification
Required
High school diploma or equivalent required
Bilingual in Spanish is required
Computer competency and the ability to work with a computer
2 years' frontline experience in sales, financial services, or loan processing
Strong organizational and multi-tasking skills with an acute attention to detail
Ability to remain professional, empathetic, polite, flexible, confident, tactful, patient, and diplomatic when faced with complex problems
Punctuality expected, ready to report to work on a consistent basis
Available for full-time position, overtime eligible if classified non-exempt
Preferred
Experience in a contact center preferred
Benefits
Generous Medical, Dental, and Vision Benefits
401(k) with Company Match
Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
12 weeks Paid Parental Leave
Pre-tax Transit Benefits
No-Cost Life Insurance Benefits
Voluntary Benefits Options
ASPCA Pet Health Insurance Discount
Access to your earned wages at any time before payday
Company
National Debt Relief, LLC
National Debt Relief, a certified Great Place to Work®, was founded with the goal of helping an expanding number of consumers deal with overwhelming debt.
Funding
Current Stage
Late StageLeadership Team
Recent News
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