Gusto · 2 days ago
Head of Product, Core Experiences Platform
Greater Seattle Area
Full-time
Hybrid
Director/Executive
$206K/yr - $248K/yr
10+ years expGusto is on a mission to grow the small business economy by handling essential services like payroll and HR. They are seeking an experienced Product leader to oversee their Core Experiences platform products, driving strategy and execution to enhance customer experiences through AI-driven solutions.
Bookkeeping and PayrollEmployee BenefitsEnterprise SoftwareFinancial ServicesFinTechHuman ResourcesSaaSSoftware
Responsibilities
Own the vision and strategy. Set the long-term direction of the Core Experiences platform teams and product experiences — defining the big problems we can solve well and building toward a durable competitive advantage. You’ll do this by continuously uncovering and deeply understanding customer needs, testing risky assumptions, running lean experiments, and staying close to trends and the market environment as the product evolves toward product–market fit
North star. Identify a common thread across all of Gusto’s product areas that can be solved with Core Experience platform offerings and create a durable competitive advantage
Collaborate and influence. Partner across every function — Engineering, Design, Data Science, Service Delivery, Marketing, Finance, and more — to bring your bold vision to life. You’ll rally cross-functional teams and leaders around a shared strategy, building alignment and momentum to make that vision a reality
Make it happen. Be the pace setter. Drive execution as a boundaryless builder with end-to-end ownership. You will use AI as your co-builder to turn complex problems into durable, customer-loved solutions with urgency and care
Institutionalize and scale AI-native practices across teams: Make AI a core part of how your teams and partners discover, build, and deliver products. Lead the design and adoption of AI-powered workflows, tools, and processes — and coach PMs and cross-functional partners to apply them effectively and responsibly. Create reusable frameworks, playbooks, and best practices that raise the bar for AI fluency and execution across the organization
Qualification
Required
Possess 10+ years of hands-on product development leadership experience within an R&D team in a modern technology business
Direct prior platform product leadership
Demonstrated Platform experience and a combination of systems thinking, user empathy, and a vision-driven approach to Platform product management
A proven track record of driving impact with both 0 to 1 and at-scale products within a multi-product company
Expertise in identifying and understanding patterns across interconnected systems
Exceptional communication and interpersonal skills, with the ability to lead through influence and inspire cross-functional teams in high-stakes environments
Display strong strategic thinking skills, capable of evaluating multiple paths, making effective tradeoffs, and articulating a clear and compelling forward plan
The ability to tell a compelling story that drives alignment and inspires action
Strong collaboration skills; ability to quickly build trust
A passion for helping small businesses
You're a builder at heart — entrepreneurial, curious, fluent, and staying up to date on AI tools that help you move faster and think bigger
Experienced in building with modern AI systems — from prompting and fine-tuning to evaluating outputs and shipping reliable, user-facing experiences
Coach and multiplier of AI craft – You mentor PMs and cross-functional leaders to build AI fluency — both in how they evolve business and product strategies to use AI for customer and business impact, and in how they integrate AI into daily work. You drive systematic adoption of AI practices that increase execution speed, decision quality, and customer value at scale
Benefits
Health insurance
401(k)s
Company
Gusto
Gusto is an HR and payroll platform that simplifies complex tasks, empowering businesses to focus on what matters most.
1001-5000 employees
H1B Sponsorship
Gusto has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (49)
2024 (54)
2023 (19)
2022 (37)
2021 (24)
Funding
Current Stage
Late StageTotal Funding
$746.1MKey Investors
Friends & Family CapitalT. Rowe PriceAkkadian Ventures
2023-01-28Series Unknown
2022-05-12Series E· $55M
2021-08-10Series E· $175M
Leadership Team
Josh Reeves
Head of Gusto (CEO) and Co-Founder. Building Gusto for the Long Term.
Edward Kim
Co-founder and Head of Technology
Recent News
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2026-01-18
Small Business Trends
2026-01-12
General Catalyst
2025-12-30
Company data provided by crunchbase