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HonorBridge · 1 day ago

In-House Donation Specialist

Chapel Hill, NC

Full-time

Onsite

Entry, Mid Level

2+ years exp

HonorBridge is the largest Organ Procurement Organization in North Carolina, seeking an In-House Donation Specialist to enhance organ and tissue donation efforts. The role involves clinical evaluation of potential donors, collaboration with hospital staff, and support for families during the donation process.

Health CareMedicalNon ProfitWellness

Responsibilities

Contributes to HonorBridge’s Mission by being devoted to building connections that save and heal lives through organ and tissue donation

Achieves job functions in alignment with HonorBridge values

Adheres to HonorBridge’s policies, procedures, and standards

Builds caring and compassionate relationships

Consistently demonstrates effective communication

Promotes teamwork to ensure success at HonorBridge

Establishes and maintains relationships with hospital staff involved in the donation process

Collaborates with assigned Hospital Liaison as needed for donation activity follow-up

Completes rounds in units daily

Participates in formal and education educational programs for hospital stakeholders

Provides timely onsite responses to organ referrals in assigned hospital

Collaborates with HonorBridge’s Administrator-on-Call (AOC) to determine suitability of organ referrals and determine next steps following initial evaluation of potential organ donors

Follows-up on all active referrals and maintains close communication with AOC’s and clinical colleagues to maintain option for donation on suitable candidates

After patient is an authorized donor, inputs required documentation into HonorBridge’s Electronic Medical Records (EMR) database and begins the process to start the case, which may include, but is not limited to, verification of proper brain death documentation, donor assessment, order placement, and initial standard notifications

Performs collection of specimens for ABO and infectious disease determination (including labeling and shipping) for organ cases

Ensures that all donation-related documentation is compliant with HonorBridge and hospital policy

Facilitates organ recovery of uncontrolled donation after circulatory death (uDCD)

Huddles with patient care team to obtain information about the patient’s hospital course and family’s understanding of patient’s condition, while establishing appropriate communication pathways relating to end-of-life care decisions and authorization for donation, in order to establish a plan for the donation conversation

Presents the option of donation to the legal next-of-kin. Acts as the professional resource to the family regarding the options of organ and tissue donation

Obtains authorization or provides disclosure with first-person authorization for organ and tissue donation and completes the signed and witnessed forms per HonorBridge policy

Conducts a donor risk assessment questionnaire (DRAI) with a person or persons who have knowledge of the potential donor’s medical and social history

Demonstrates compassionate family supportive care, with respect during family’s bereavement and decision-making processes

When appropriate, provides onsite support to families, including presence for honor walks, flag ceremonies, and commemorative activities

Utilizes medical information from remote or onsite EMR access to obtain and review available medical records

Maintains confidentiality of all patient and donor/recipient information

Responds to administrative duties to include internal and external communication, projects and QA tasks in a timely manner as defined by HonorBridge leadership

Documents hospital activities

Performs other duties as assigned by the Administrator on Call and HonorBridge leadership

Qualification

Healthcare experienceMedical terminologyData analysisOperating room knowledgeInterpersonal skillsCommunication skillsForm completionCompassionate careDocumentationTeamwork