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Abbott · 1 day ago

Clinical Specialist, MCS - Tampa/Orlando, FL

Orlando, FL

Full-time

Onsite

Mid Level

$61K/yr - $123K/yr

3+ years exp

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The Clinical Specialist will serve as the key point of contact for clinical issues, providing training and support to customers while strategically planning to improve clinical outcomes and business objectives.

BiotechnologyEmergency MedicineGeneticsHealth CareHealth DiagnosticsManufacturingMedicalMedical DeviceNutritionPharmaceutical

Responsibilities

Key point of contact for clinical issues for assigned territory customers

Training and educating customers on Abbott products per the approved educational materials and IFU's

Heartline and Travel Call responsibility

Attending implants to provide clinical support according to approved educational materials

Strategic planning and execution to improve clinical outcomes and business objectives within territory

Effective and timely management of territory clinical issues, and process related issues, including : monthly reports, Concur expense reporting, SFA input, and PEC reporting

Effective communication and collaboration with territory team, clinical team, training and education, marketing, technical support and management teams

Communicate regularly with Clinical Manager

Awareness of and adherence to Advamed guidelines

Active continuing education to stay current on the clinical issues impacting MCS

Evaluates clinical and educational needs of customers

Designs, develops and implements quality educational programs

Actively participates in the communication of concepts and ideas designed to benefit customer support and educational efforts

Tracks industry trends to alert marketing to new product direction

Provides input into the strategic and tactical planning process

Responsible for providing technical and clinical support to customers and sales team

Coordinates and assists with the training of all centers in an assigned geographical region

Maintains contact with customers in order to assess clinical and educational needs

Evaluates customer needs and recommends appropriate product modifications

Creates, maintains, and updates educational materials

Assists in the promotion of Abbott's product to prospective clients in cooperation with the sales team

Evaluates product viability and planned product improvements and modifications

Completes clinical reports as requested by management, and completes all additional documentation requested by management in a timely basis

Protects and acts responsibly toward all company equipment and confidential information

Provides support at Tradeshows as requested by management

Qualification

Heart failure experienceNursing degreeMCS experienceClinical supportComputer literacyCommunication skillsOrganizational skills

Required

Undergraduate Degree in Nursing or some other medical discipline. Graduate Degree desirable

3-5 years heart failure experience or equivalent preferred

Background in Nursing, Circulatory Support or Cardiology

Preferred

Nursing (ICU or CCU), clinical publications, and group presentations desirable

Computer literacy

Highly motivated, have excellent written and verbal communications skills, great desire to help others, composed under stress and well organized

MCS (mechanical circulatory support) experience highly desirable

Benefits

Career development with an international company where you can grow the career you dream of.

Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year

An excellent retirement savings plan with high employer contribution

Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.