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Apex Systems · 2 days ago

Technical Support Tech - Technical Support Tech I

Sterling, VA

Full-time

Onsite

New Grad, Entry Level

$20/hr - $27/hr

0+ years exp

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. They are seeking a Technical Support Tech I to provide support to end users on a variety of issues, identify, research, and resolve technical problems, and respond to requests for technical support.

Human ResourcesInformation TechnologyRecruiting

H1B Sponsor Likely

Responsibilities

Provides support to end users on a variety of issues

Identifies, researches, and resolves technical problems

Responds to telephone calls, email and personnel requests for technical support

Documents, tracks and monitors the problem to ensure a timely resolution

Qualification

Technical supportProblem resolutionDocumentation skillsCommunication skillsTeam collaboration

Required

Provides support to end users on a variety of issues

Identifies, researches, and resolves technical problems

Responds to telephone calls, email and personnel requests for technical support

Documents, tracks and monitors the problem to ensure a timely resolution

May require an associate's degree in a related area

0-3 years of experience in the field or in a related area

Has knowledge of commonly-used concepts, practices, and procedures within a particular field

Relies on instructions and pre-established guidelines to perform the functions of the job

Works under immediate supervision

Primary job functions do not typically require exercising independent judgment

Typically reports to a supervisor or manager

Benefits

Medical

Dental

Vision

Life

Disability

Other insurance plans

ESPP (employee stock purchase program)

401K program

HSA (Health Savings Account on the HDHP plan)

SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions

Corporate discount savings program

Other discounts

On-demand training program

Access to certification prep

Library of technical and leadership courses/books/seminars

Certification discounts

Other perks to associations that include CompTIA and IIBA

Dedicated customer service team for our Consultants

Certified Career Coach

Company

Apex Systems

Glassdoor3.8

Apex Systems, a division of On Assignment, provides organizations with IT staffing solutions to address gaps in their current workforce.

Founded in 1995

Richmond, Virginia, USA

1001-5000 employees

https://www.apexsystems.com

H1B Sponsorship

Apex Systems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (28)

2024 (21)

2023 (35)

2022 (26)

2021 (29)

2020 (38)