DARCARS Automotive Group ยท 1 day ago
Customer Service/ Call Center Representative
Mount Kisco, NY
Full-time
Onsite
New Grad, Entry LevelDARCARS Automotive Group is now hiring a Customer Service / Call Center Representative. The role involves being the vital link between the service department and customers, handling incoming calls, scheduling appointments, and providing information on services and pricing.
AutomotiveRetail
Responsibilities
Answer high volume of incoming service calls promptly and professionally
Schedule service appointments efficiently based on customer needs
Outbound Service appointment confirmations, reminders and campaign calls
Provide accurate information about services, pricing, wait times, and warranties
Assist customers with inquiries and ensure seamless service experience
Always maintain a friendly and professional demeanor
Qualification
Required
Excellent phone etiquette, and communication skills
A positive, patient, and active listener
Experience in a call center or customer service role
Ability to multitask and stay organized in a fast-paced environment
Basic computer skills
Preferred
automotive experience is a plus!
Benefits
Comprehensive Benefits Plan including 401k
Employee discounts on vehicle purchases, parts and service repairs
Company
DARCARS Automotive Group
DARCARS Automotive Group is an automobile dealership company.
Founded in 1977
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Darvish
President & CEO
Stephen Kearney
Chief Financial Officer
Recent News
2023-12-25
2023-12-25
Company data provided by crunchbase