New York State Department of Motor Vehicles · 1 week ago
Motor Vehicle Representative 1, G-09 (NY HELPS)
Hauppauge, NY
Part-time
Onsite
Entry Level
$21K/yr - $26K/yr
1+ years expThe New York State Department of Motor Vehicles is seeking a Motor Vehicle Representative 1 to assist the public with services related to licenses, registrations, and other agency programs. The role involves substantial in-person or telephone contact with customers, processing payments, and handling various office equipment in a fast-paced environment.
Document PreparationGovernmentNon Profit
Responsibilities
Responsible for substantial in-person or telephone contact with members of the public seeking services or information regarding licenses, registrations, identification, testing, insurance, penalties, hearings, and related agency programs
Responsibilities to effectively use a computer with multiple applications running simultaneously
Responsibilities could include operation telecommunication consoles, camera, a cash drawer, photocopiers, fax machines, scanners, calculators, etc
Responsible for processing customer payments such as: cash, checks, credit cards charges, and inventories of documents, license plates, registration stickers, and other security items
Expected to wear a headset and would be expected to effectively answer telephone calls which are automatically and continuously distributed by a complex telephonic system. Telephone calls may be monitored for quality assurance. As with many jobs interacting with the public, you may encounter uncooperative or sometimes hostile individuals. You would be expected to act in a calm, courteous, and reasonable manner even under very difficult, highly stressful, and at times confrontational circumstances
Qualification
Required
Graduated from high school or have earned a high school equivalency diploma
One year of experience in a position where your primary responsibility was providing customer service to the general public either in an environment with substantial face-to-face interaction or in a call center environment
30 College semester credit hours
One year of permanent, contingent-permanent, or 55b/c service allocated to a G-07 or higher eligible for transfer under Section 52.6 or Section 70.1 of Civil Service Law
Currently serving in the title and eligible for reassignment
If you previously served in this title or in a title otherwise transferable to this title, you may be considered for reinstatement pursuant to Civil Service Law
If you left state service more than one year ago, the reinstatement must also be approved by the Civil Service Commission
All reinstatements must serve a mandatory 52-week probation period
Candidates with 55b/c eligibility are encouraged to apply
Candidates must meet the minimum qualifications stated above and must submit their current 55b/c eligibility letter along with their application
Benefits
Paid Leave
Paid Holidays
Pension
Health Insurance
Dental & Vision Coverage
Flex Spending
Voluntary 457B Retirement Saving Program
Health Care Spending Account
Tuition Assistance Programs
Public Service Loan Forgiveness Program
Transportation Savings Program
Employee Assistance Programs
Company
New York State Department of Motor Vehicles
New York State Department of Motor Vehicles is a government organization that offers motor vehicle and driver-related services.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Government Technology US
2026-01-22
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