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Genesys · 13 hours ago

FedRAMP GRC Intern

Alabama, United States

Internship

Hybrid

Intern

$0/yr - $0/yr

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. As a FedRAMP GRC Intern, you’ll help operate and strengthen the security and compliance programs that keep our environments audit-ready and secure, gaining hands-on exposure to federal security standards like NIST 800-53 and FedRAMP.

Artificial Intelligence (AI)Cloud ComputingSaaSSoftware

Work & Life Balance

No H1B

U.S. Citizen Only

Responsibilities

Help maintain the FedRAMP System Security Plan (SSP), policies, procedures, and system diagrams and adopt 20x lessons

Collect and organize audit evidence for monthly and quarterly continuous monitoring activities

Support updates to Plans of Action and Milestones (POA&Ms) by verifying remediation progress and documenting results

Review vulnerability, patching, and configuration reports; summarize findings in dashboards or status updates

Assist in preparing artifacts for 3PAO and agency reviews, and help coordinate walkthroughs or sampling sessions

Contribute to playbooks, checklists, and documentation improvements

Identify automation & improvement opportunities (data cleanup, report generation, or evidence tracking)

Collaborate with teams across Security, Cloud Engineering, Product, and Legal on changes or processes that affect FedRAMP

Qualification

NIST 800-53FedRAMPCloud technologiesVulnerability managementPythonProductivity toolsWritten communicationAttention to detailTechnical documentation

Required

Currently pursuing a bachelor's or master's degree in Cybersecurity, Information Assurance, Computer Science, MIS, or a related discipline

Strong written communication and attention to detail

Ability to turn technical details into clear, structured documentation

Familiarity with one or more of the following: Security and compliance frameworks such as NIST SP 800-53, FedRAMP, or NIST SP 800-171; Security concepts like vulnerability management, configuration baselines, or log analysis; Cloud technologies (AWS, Azure, GCP)

Experience with productivity or workflow tools (Jira, Confluence, N8N etc.)

Comfortable working with datasets; basic scripting knowledge (Python, Go, or similar) is helpful but not required

Must be based in the United States for the duration of the internship

U.S. citizenship required due to FedRAMP and public sector requirements

Must be able to pass a background screen appropriate for public sector work