Mightier Legal · 1 week ago
Legal Intake Representative
Mightier Legal is seeking a full-time Legal Intake Specialist to join their team focused on connecting individuals involved in car accidents with legal assistance. The role requires excellent communication skills and the ability to explain the importance of legal representation to potential clients.
Responsibilities
Handle high-volume inbound and outbound calls
Explain the importance of legal representation to accident victims
Use our proprietary call/lead tracking systems efficiently
Maintain a high level of professionalism and customer service
Qualification
Required
Excellent phone etiquette and communication skills
1+ years of experience in sales, customer service, or related field
Working cell phone, computer, and internet connection
Proficiency with computers and ability to learn new software quickly
Strong persuasion and problem-solving skills
Must live in one of the following states: TX, CA, GA, FL, MS, NY, NC, SC, or OH
Preferred
Knowledge of auto insurance processes
Understanding of legal rights after car accidents
Experience in a call center environment
Experience making upwards of 100+ calls a day
Benefits
Medical, dental, visions, and FSA benefits
Paid Time Off and Sick Leave