Nantahala Outdoor Center · 2 days ago
Group Sales Manager
Bryson City, NC
Full-time
Hybrid
Mid, Senior Level
$45K/yr - $58K/yr
3+ years expNantahala Outdoor Center (NOC) is a leader in the outdoor industry, offering a variety of outdoor adventures and services. They are seeking a Group Sales Manager to oversee group sales efforts, develop new business, and manage existing relationships while driving revenue growth through strategic sales initiatives.
FitnessLeisureLifestyleSports
Responsibilities
Manage the Group Sales Coordinator, Onsite Experience Coordinators, and Part-Time Sales Representative, setting goals, tracking progress, and fostering professional development
Provide leadership and oversight to the sales team, ensuring performance targets are met or exceeded
Work closely with operations and experience teams to ensure seamless execution of group events, from check in, activities, meals, to check out
Track ongoing KPIs and performance metrics for the sales team, implementing strategies to maximize efficiency and revenue growth
Develop and execute a strategic sales plan to attract and retain group bookings across various markets, including corporate retreats, schools, and special interest groups
Research and pursue new vertical sales opportunities, identifying untapped segments that align with NOC’s offerings
Maintain and grow relationships with existing clients, ensuring high retention and satisfaction rates
Identify, scout, and attend trade shows, expos, and networking events to generate new leads and business opportunities
Collaborate with marketing to create targeted campaigns, promotional materials, and sales tools to drive group sales
Work with internal teams (e.g., Central Reservations, Adventure Operations, Hospitality, and Outdoor Schools) to optimize sales efforts, create sellable packages across teams, and bring them to potential clients
Build strategic partnerships with organizations, associations, and other businesses to enhance group sales opportunities
Develop and nurture relationships with event planners, corporate planners, camp directors, schools, and tourism boards to increase group bookings
Stay informed about industry trends and competitor offerings to maintain NOC’s competitive edge in the group sales market
Qualification
Required
3+ years of sales experience, preferably in group sales, hospitality, outdoor recreation, or relatable industries
Proven track record of developing new business and meeting or exceeding sales targets
Experience in trade show participation, networking, and lead generation
Excellent interpersonal, communication, negotiation, and relationship-building skills
Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment
Proficiency in CRM software, Microsoft Office Suite, and other sales-related tools
Have a strong sense of customer service and enthusiasm for sharing outdoor activities with others
Be detail oriented while managing multiple tasks
Be a team player
Willing to grow and learn through feedback
Embody and exemplify NOC Core Values and Standards of Conduct
Must be comfortable sitting for long periods of time
Must be comfortable speaking with guests over the phone, via email, and in person
Must be comfortable working in an indoor office environment as well as onsite in outdoor setting rafting, hiking, etc
Must live within a reasonable commute to Bryson City
Company
Nantahala Outdoor Center
Nantahala Outdoor Center is a sports company offering whitewater rafting, mountain biking, and flatwater paddling.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Donna Campbell
CFO
Company data provided by crunchbase