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Alvaria CX · 6 hours ago

Account Executive

United States

Full-time

Remote

Senior Level

$135K/yr - $145K/yr

7+ years exp

Alvaria CX is the global leader in contact center solutions, and they are seeking a high-performing Account Executive to join their dynamic sales organization. This role focuses on building relationships and driving revenue growth through strategic selling of enterprise CX solutions, while acting as a trusted advisor to clients in enhancing customer satisfaction and operational performance.

Customer ServiceElectronicsInformation TechnologyLocal BusinessSoftware

Responsibilities

Own and manage the full sales cycle from prospecting to close, targeting mid-market to enterprise-level organizations

Develop and execute strategic account plans to meet and exceed revenue goals

Engage with C-level executives and key decision-makers to understand business needs and position CX solutions effectively

Build long-term, trusted relationships with clients, becoming a consultative partner in their digital and CX transformation journey

Team, co-sell, and collaborate with partner community

Collaborate cross-functionally with pre-sales, marketing, product, and delivery teams to align client objectives and ensure successful outcomes

Maintain accurate pipeline management, forecasting, and CRM hygiene

Stay informed on industry trends, competitive landscape, and emerging technologies in the CX domain

Travel-Ready: Meet customers, partners, and colleagues face-to-face to build meaningful relationships and close deals

Qualification

B2B salesCustomer ExperienceCX technology solutionsContact CenterCRMNegotiation skillsPresentation skillsLanguage competencyCommunicationSelf-motivatedGoal-oriented

Required

7+ years of proven success in B2B sales, with a strong focus on Customer Experience, Contact Center, CCaaS, CRM, or CX technology solutions

Demonstrated track record of exceeding sales quotas and building strategic relationships in complex, consultative sales environments

Agile Performer: Thrive in a fast-moving, high-growth environment where every day brings new opportunities

Deep understanding of CX industry challenges, trends, and key technologies (e.g., AI, automation, omnichannel engagement, voice of the customer)

Experience navigating large organizations and influencing stakeholders across multiple levels

Strong communication, negotiation, and presentation skills

Self-motivated, goal-oriented, and capable of working independently in a remote environment

Bachelor's degree required

Preferred

relevant certifications or continued education in sales or CX

Language competency beyond English may be required

Benefits

Competitive base salary + uncapped commission

Flexible remote work environment

Career growth and professional development opportunities

Access to cutting-edge CX solutions and industry thought leadership

Collaborative and high-performance sales culture

Company

Alvaria CX

Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation.

Founded in 2021

Westford, Massachusetts, USA

1001-5000 employees