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Sikorsky Credit Union · 20 hours ago

Lead Teller

Shelton, CT

Full-time

Onsite

Mid, Senior Level

3+ years exp

Sikorsky Credit Union is one of the largest credit unions in Connecticut, dedicated to helping people achieve their financial goals. The Lead Teller manages the teller line, ensuring compliance and exceptional service while overseeing daily operations of the branch.

BankingCreditFinancial Services

Comp. & Benefits

Responsibilities

Supervises staff under the direction of management to ensure service levels and operations are being maintained to Credit Union expectations. Completes weekly branch schedule and adheres to disbursement dates, monitors overtime and adjust staffs schedule as needed. Provides feedback for performance management reviews for each staff member

Opens branch with opening teller, conducts opening responsibilities, surprise cash audits and completes monthly alarm test. Conducts daily inspection of onsite ATM and related duties, including, but not limited to, completing log, replenishing cash, settling and balancing ATM as well as approving and placing holds on ATM checks. Orders cash for delivery for offsite ATM, balances, orders and stocks supplies as needed and pulls electronic journal on a monthly basis. Orders supplies as needed

Balances vault as needed, orders cash for branch, buys/sells cash/coin from tellers, verifies/breaks down cash shipment, bags excess coin for shipment. Conducts reviews of lobby/vestibule notice requirements per audit checklist. Destroys all checks and bonds from 90 days and completes log, as well as sends monthly reports to appropriate individuals by the 10th of every month

Serves as back up to staff in different branch locations when necessary

Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors. Demonstrates the Credit Union’s core values of Service, Teamwork, Integrity and Responsibility

Keeps abreast of industry developments including, but not limited to changes in regulations and technology

Ensures adherence to company policies and procedures and Banking/Credit Union Regulations

Performs additional duties as required by management

Qualification

Supervisory experienceCash handling experienceRegulatory compliance knowledgeCustomer service experienceFinancial products knowledgeAnalytical skillsMultitasking abilityComputer experienceMicrosoft Suite familiarityCommunication skillsInterpersonal skillsOrganizational skills