Republic Services ยท 20 hours ago
Customer Support Specialist II - ES Division
Laveen, AZ
Full-time
Onsite
Entry Level
1+ years expRepublic Services is a leader in the environmental services industry, providing a comprehensive set of products and services. The Customer Support Specialist II role involves assisting customers and internal teams with waste management processes, ensuring customer satisfaction, and maintaining accurate records and documentation.
Information TechnologyRecyclingRenewable EnergySustainabilityWaste Management
Responsibilities
Communicates with customers by phone, email or in person attain information to ensure accurate and timely waste profile approval
Assists and provides support to internal and external customers
Assists customers with waste characterization and related documentation in accordance with facility, state and federal regulations
Maintains customer profiles and contract filing system
Coordinates completion of profile forms, contract forms, collects deposits, prepares change of address records, and issues discontinuance orders
Research operational concerns, questions and discrepancies
Prepares and transmits reports and waste shipment summaries
Prepares manifests for mailing, scanning, or emailing
Processes memos, correspondence, reports and other documents
Reviews billing adjustments
Performs other related duties as assigned
Qualification
Required
1-2 years related customer service experience
Customer service oriented
Ability to actively listen to customers to understand requests
Good communication skills
Detail oriented
Ability to operate a variety of office equipment such as scanner, calculator, copier, computer, facsimile
High level of professionalism
Problem-solving ability
Preferred
Knowledge of RCRA as it relates to waste characterization and waste processing protocols
Familiarity with DOT regulations
Knowledge of the MS Office Suite
Ability to identify trends and data patterns
Ability to coordinate and manage multiple projects
Ability to work within a team environment and handle multiple assignments simultaneously
Benefits
Comprehensive medical benefits coverage, dental plans and vision coverage.
Health care and dependent care spending accounts.
Short- and long-term disability.
Life insurance and accidental death & dismemberment insurance.
Employee and Family Assistance Program (EAP).
Employee discount programs.
Retirement plan with a generous company match.
Employee Stock Purchase Plan (ESPP).
Paid Time Off (PTO)
Company
Republic Services
Republic Services provides comprehensive environmental services to support business, home and community.
10001+ employees
H1B Sponsorship
Republic Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (22)
2023 (14)
2022 (17)
2021 (26)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-07-01IPO
Leadership Team
Jon Vander Ark
President and CEO
Brian DelGhiaccio
EVP, Chief Financial Officer
Recent News
2026-01-06
Company data provided by crunchbase