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CRH · 1 day ago

Customer Service Representative

Longwood, FL

Full-time

Onsite

New Grad, Entry Level

CRH is North America’s leading provider of innovative outdoor living solutions. The Customer Service Representative is responsible for answering product inquiries, taking customer orders, and coordinating delivery while providing support to both customers and sales representatives.

Building MaterialConstructionManufacturing

Responsibilities

Receive customer phone calls; provide support to customers (via telephone, fax and e-mail) for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations

Provide information about products and generate price quotations and generate sales orders in a timely manner

Refer to product catalogs and specification guides to determine related product uses and applications

Provide support to outside sales force

Review job plans and bidding documents for quotes and developing project summaries for outside sales personnel

Investigate and research all customer inquiries and concerns and follow-up promptly with the customer

Help customers with design ideas/problems; provide customer feedback to management

Retrieve information for Credit Department when needed

Follow all safety regulations

Other duties may be assigned as needed