Full House Resorts, Inc · 9 hours ago
Third shift Host/Hostess - L'Americain
Waukegan, IL
Full-time
Onsite
New Grad, Entry Level
$15.20/hr - $24/hrFull House Resorts, Inc is on a mission to be Waukegan's top gaming and entertainment hub, renowned for exceptional hospitality. They are seeking a Host/Hostess to provide the highest level of service to guests, ensuring a positive first impression while maintaining cleanliness and efficiency in the dining area.
CasinoGamblingReal Estate
Responsibilities
Consistently following established sequence of service to provide the highest level of service to our guests
Building and establishing a personal clientele through guest interaction, name/face recognition
Anticipating guests needs and responding appropriately
Greeting guests with eye contact, a smile, and a sincere welcome as soon as they enter the restaurant
Name usage whenever possible is key
Polite communication with guests regarding any delays or changes in their table or reservation
Sincere farewell with a smile
Performing all opening and closing duties daily, as assigned per shift
Maintaining cleanliness of host area and entrances to insure a positive first impression
Working as a team to insure the highest level of guest satisfaction
Following all policies and procedures set forth by the company
Following all health and safety regulations
Communicating effectively with management and team members alike
Maintaining the highest level of professionalism with both guests and team members
Utilizing OpenTable for reservations and walk ins to obtain guest info
Seating guests in a polite and efficient manner at a reasonable pace for service
Assisting servers/bartenders/server assistants when possible to keep the flow of the dining room moving
Responsible to comply with all managers and direct supervisor requests
Qualification
Required
Skilled, disciplined professional with a strong culinary foundation
Commitment to excellence
Detail-oriented and organized
Capable of executing precise techniques under pressure
Maintaining composure and cleanliness
Deep understanding of ingredients, presentation, and timing
Collaborative mindset and respect for the hierarchy of the kitchen
Demonstrate passion for hospitality
Take pride in contributing to an elevated guest experience
Consistently following established sequence of service
Building and establishing a personal clientele through guest interaction
Anticipating guests needs and responding appropriately
Greeting guests with eye contact, a smile, and a sincere welcome
Polite communication with guests regarding any delays or changes
Sincere farewell with a smile
Performing all opening and closing duties daily as assigned
Maintaining cleanliness of host area and entrances
Working as a team to ensure the highest level of guest satisfaction
Following all policies and procedures set forth by the company
Following all health and safety regulations
Communicating effectively with management and team members
Maintaining the highest level of professionalism with both guests and team members
Utilizing OpenTable for reservations and walk ins
Seating guests in a polite and efficient manner
Assisting servers/bartenders/server assistants when possible
Responsible to comply with all managers and direct supervisor requests
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations
Hosts must possess a working knowledge of the systems used within the company
Proficient in opening and closing procedures
Proficient in food knowledge
Proficient in beverage knowledge
Proficient in OpenTable
Proficient in phone system
Preferred
Bi-lingual a plus
Benefits
Medical, Dental, & Vision
Voluntary Life, AD&D, &
Disability Insurance
Volunteer Time Off
Ventra Program
401K + Employer Match
Paid Time Off
Tuition Reimbursement
Company
Full House Resorts, Inc
Full House Resorts, Inc. develops, owns, operates and manages casinos and related hospitality and entertainment facilities in regional U.S. markets.
Founded in 1987
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$105.6M2020-05-14Post Ipo Debt· $5.6M
2018-10-22Acquired
2018-02-02Post Ipo Debt· $100M
Leadership Team
Alex Stolyar
Chief Development Officer, Sr. Vice President
Recent News
2025-11-11
2025-11-08
2025-11-08
Company data provided by crunchbase