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Greenheck Group · 10 hours ago

Application Engineer Senior

Schofield, WI

Full-time

Onsite

Mid, Senior Level

$103K/yr - $127K/yr

6+ years exp

Greenheck Group is a global leader in air movement and ventilation, known for its award-winning culture and commitment to employee growth. As an Application Engineer Senior, you will provide expert technical application support, analyze product designs, and develop training programs for customers while leveraging relationships to shape the product roadmap.

Heating Ventilation and Air Conditioning (HVAC)IndustrialManufacturing

Responsibilities

Provide assistance to product support team on complex technical support via phone and e-mail for both internal and external customers in the areas of selection and application

Develop and communicate solutions for unique and complex applications including design and special pricing

May travel to resolve field problems that require diagnostics or area of subject matter expertise

Participate in industry codes and standard committees to influence industry direction

Responsible for highlighting and communicating key selling points of our current products for delivery to our sales teams and customers

Identify opportunities for process improvement and work to implement where applicable

Continually evaluate our competition to further enhance the company's market place, and use this knowledge to maintain and extend the company's advantage in associated markets

Develop, organize and present trainings to internal/external customers and trade associations both onsite and offsite

Take a lead role in offsite events including planning, set-up, and organize customer interactions

Provide input to business unit leadership for strategic planning process

Participates and lead industry associations

Will provide mentoring, training, indirect supervision of other team members, or may have direct reports

Leverage relationships with rep network and sales channel to develop product roadmap

May manage complex team projects including determining timelines

Document service calls to record data on product questions and field issues