Operations IT Analyst I (Remote) jobs in United States
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Vericast ยท 7 hours ago

Operations IT Analyst I (Remote)

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
money$50K/yr - $68K/yr
date1+ years exp

Vericast is a financial institution performance partner that helps banks and credit unions enhance growth and efficiency through data and technology. The Operations IT Analyst I is responsible for executing IT operations processes, ensuring the stability of IT service delivery, and managing incident resolution and scheduled tasks.

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H1B Sponsor Likelynote

Responsibilities

Execute IT infrastructure and application support tasks according to documented procedures (40%)
Responsible for executing IT operations processes to detect, escalate, and resolve incidents or potential incidents. Responsible for providing troubleshooting or tier 1 resolution services. (20%)
Provide incident leadership and assist with engaging and directing service delivery staff to restore service as rapidly as possible. (20%)
Responsible for managing and maintaining Standard Operating Procedures manuals (20%)

Qualification

ITIL v3V4 CertificationIT Service Management toolsIT Event Management toolsWindows Server 2010+Microsoft Office proficiencyProject planningVerbal communication skillsWritten communication skillsTeam collaborationTime management

Required

1+ years of experience in an IT-related field required

Preferred

B.S. or B.A. in Computer Science preferred
ITIL v3 or v4 Foundations Certification preferred
Demonstrate knowledge with IT Service Management tools (HP Service Manager, Service Now, Cherwell, etc.)
Demonstrate knowledge executing documented troubleshooting processes
Demonstrate knowledge with IT Event Management tools (CA Spectrum / Unicenter, HP OM, SolarWinds, etc.) to identify and triage events for action a plus
Demonstrate knowledge with one or more of the following technologies: Windows Server 2010+, Mainframe (zOS, JCL, etc.), Control-M job scheduling, Storage or Backup systems (IBM, EMC, etc.)
Demonstrate proficiency with Microsoft Office products (Excel, Word, PowerPoint, etc.)
Ability to work shifts including nights and/or weekends
Exhibit strong verbal and written communication skills
Ability to work in a collaborative, dynamic team environment and interact at all levels
Ability to meet deadlines in a fast-paced environment. Exhibit excellent time management and project planning / strategizing skills

Company

Vericast

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Vericast engages in automotive, marketing, advertising, e-commerce, telecom and intelligent media services.
dateFounded in 1897
location
San Antonio, Texas, USA
people-size1001-5000 employees
web-link
https://www.vericast.com/

H1B Sponsorship

Vericast has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (2)
2022 (9)
2021 (5)
2020 (7)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
MacAndrews & Forbes, Incorporated
2005-01-01Private Equity

Leadership Team

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Lisa Nicholas
SVP FI Marketing Products & Strategy
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Paul Mandeville
Chief Product Officer
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Recent News

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2025-07-16
Company data provided by crunchbase