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Citi · 5 hours ago

Customer Service and Sales - Salary up to $22.00 hourly. Train on site/Home Office Program.

Jacksonville, FL

Full-time

Onsite

Entry Level

$19/hr - $22/hr

1+ years exp

Citi is a leading financial services company, and they are seeking a Service and Sales Specialist. This entry-level position is responsible for responding to service inquiries, providing customer service, and identifying cross-sell opportunities to enhance client relationships.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Assist in evaluating client financial needs to identify and offer new Citi products and solutions

Interact with customer inbound calls and provide customer service, as necessary

Align client needs to product service solutions within a complex sales-based environment

Communicate the value and benefits associated with Citi products and services to clients

Achieve monthly individual/team-based established sales goals

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualification

Sales experienceCustomer service experienceProblem-solving skillsDecision-making skillsWritten communicationVerbal communication

Required

1-3 years of relevant experience

Consistently demonstrates clear and concise written and verbal communication

Demonstrated problem-solving and decision-making skills

High School diploma or equivalent

Preferred

Sales and customer service (financial services, call center, retail) experience preferred

Benefits

Day 1 Health Benefits!

401(k) match

Tuition Reimbursement

Medical, dental & vision coverage

Life, accident, and disability insurance

Wellness programs

Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Company

Citi

Glassdoor3.8

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Founded in 1812

San Antonio, Texas, USA

10001+ employees

https://www.citi.com

H1B Sponsorship

Citi has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1386)

2024 (849)

2023 (1375)

2022 (1117)

2021 (876)

2020 (901)