The TJX Companies, Inc. · 1 month ago
Senior Enterprise Architect - ServiceNow - Remote US available
United States
Full-time
Remote
Senior Level, Lead/Staff
$125K/yr - $162K/yr
8+ years expTJX Companies is a Fortune 100 company and the world’s leading off-price retailer. They are seeking a Senior Enterprise Architect with deep ServiceNow experience to lead the design, architecture, and governance of their enterprise ServiceNow platform, ensuring alignment with business goals and enterprise standards.
ApparelBeautyE-CommerceFashionFurnitureJewelryLocal BusinessRetail
Responsibilities
Serve as the primary architect for the ServiceNow platform, while ensuring its integration and strategic positioning within the broader enterprise ecosystem
Lead the architecture and design of solutions across ServiceNow modules (ITOM, ITBM/PPM, HRSD, CSM, ITAM, GRC, SecOps, Integration Services, Intelligence & AI, ITSM / DevOps etc.)
Partner with enterprise and solution architects to design end-to-end solutions that span multiple platforms and domains
Develop an understanding of TJX’s global business strategies and contribute to development of an application rationalization & modernization roadmap
Develop reusable frameworks, reference architectures, and design templates
Supports the publication and communication of strategic technology standards, frameworks, principles and roadmaps to be used throughout the IT organization to guide technology decisions and leverage opportunities through efficient design
Define and evolve the enterprise ServiceNow platform’s architecture and roadmap aligned with business needs
Promote DevOps, CI/CD, and cloud-native practices across ServiceNow and other enterprise solutions
Lead high-level design, integration patterns, and performance/scalability best practices
Ensure adherence to platform best practices, security, data model integrity, and upgradeability
Define and enforce architectural governance processes and design review boards
Stay abreast of new ServiceNow product offerings, trends, and emerging technologies
Qualification
Required
8+ years of overall IT experience, including 5+ years in enterprise architecture or solution architecture, with a proven track record of designing and implementing large-scale, enterprise-level systems across multiple domains
5+ years of ServiceNow platform architecture and solution design experience, including complex, multi-module implementations
Strong understanding of enterprise architecture principles, frameworks (e.g., TOGAF, Zachman), security, and data governance
Strong understanding of cloud computing concepts and foundational cloud skills, including IaaS, PaaS, SaaS, and hybrid architectures; experience with DevSecOps practices, CI/CD pipelines
Ability to bridge business and technology, translating strategic objectives into actionable architecture roadmaps
Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps
Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules
ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) certification
Experience with integration design patterns and technologies (Event Driven, REST, SOAP, JDBC, APIs) across heterogeneous systems
Strong leadership, communication, and stakeholder influencing skills
Bachelor's and/or master's degree in computer science, Computer Engineering, or related field, or equivalent experience
Preferred
ServiceNow Certified Application Developer (CAD) certification is preferable
Experience designing multi-instance or global ServiceNow deployments
Exposure to SAFe Agile methodologies and DevOps practices
Knowledge of complementary platforms (Workday, Azure/Cloud, etc.)
Benefits
Associate discount
401(k) match
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long-term disability
Paid holidays/vacation /sick/bereavement/parental leave
EAP
Incentive programs for management
Auto/home insurance discounts
Tuition reimbursement
Scholarship program
Adoption/surrogacy assistance
Smoking cessation
Child care/cell phone discounts
Pet/legal insurance
Credit union
Referral bonuses
Company
The TJX Companies, Inc.
TJX is the leading off-price apparel and home fashions retailer in the U.S.
10001+ employees
H1B Sponsorship
The TJX Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (15)
2023 (15)
2022 (30)
2021 (26)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
unknown1989-08-04IPO
Leadership Team
Ernest Herrman
Chief Executive Officer
Bernard A. Cowens
Senior Vice President and Chief Information Security Officer
Recent News
2025-11-11
2025-11-05
Company data provided by crunchbase