ECPI University · 1 day ago
IT Support - Evening
Greenville, SC
Full-time
Onsite
New Grad, Entry Level
0+ years expECPI University is dedicated to helping students achieve their goals through practical training and career-focused education. The IT Support role involves assisting users with various desktop operating systems, applications, and hardware support issues, ensuring a smooth IT experience for students, faculty, and staff.
Higher Education
Responsibilities
Install desktop operating systems
Configure and troubleshoot hardware
Monitor and respond to helpdesk requests
Gather support issues information and analyze the symptoms and figure out the underlying problem
Escalate helpdesk requests to tier 2 and tier 3 personnel
Assist students, faculty, and staff with access to IT services provided
Create student accounts before each term start
Manage the network cable plant
Configure and manage classroom images
Maintain software and hardware inventories
All other duties and responsibilities as assigned
Qualification
Required
AAS degree in Computer Science or a related field (ECPI graduates strongly encouraged to apply)
0-5 years previous experience as a consumer support technician
Excellent customer service skills
Excellent oral and written communication skills
Detail oriented
Ability to lift 5-25 pounds safely
Benefits
Comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance
Company
ECPI University
According to the National Student Clearinghouse Research Center, the average time it takes for a student to earn their bachelor’s degree is 5.8 years.
1001-5000 employees
H1B Sponsorship
ECPI University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2022 (4)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Neil Amari, CPA
Chief Financial Officer
Barbara Larar
Chief Operating Officer
Company data provided by crunchbase