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Omni Hotels & Resorts · 2 days ago

Complex Business Travel Sales Manager

Dallas, TX

Full-time

Hybrid

Mid Level

3+ years exp

Omni Hotels & Resorts creates authentic guest experiences at luxury hotels across North America. The Complex Business Travel Sales Manager is responsible for driving revenue growth from business travel accounts, managing contracted business, and increasing market share for assigned properties.

ConsultingEventsFood and BeverageHospitalityResorts

Responsibilities

Grow revenue from established corporate business travel accounts while identifying and securing new business travel opportunities for assigned hotels

Research, analyze, and activate market-specific sales strategies to drive share penetration within each asset’s competitive set

Leverage local market intelligence, industry resources, and business development tools to uncover new demand sources and emerging accounts

Grow revenue from established corporate business travel accounts while identifying and securing new business travel opportunities for assigned hotels

Research, analyze, and activate market-specific sales strategies to drive share penetration within each asset’s competitive set

Leverage local market intelligence, industry resources, and business development tools to uncover new demand sources and emerging accounts

Partner with Global Account Directors to develop and execute local market strategies for global accounts, ensuring alignment with overarching account objectives while maximizing local production and share growth at assigned hotels

Collaborate closely with Group, Catering, Leisure, and Other Sales Teams to identify cross-selling opportunities between business travel, group, and catering segments

Act as a key liaison between Sales and Hotel Operations, including Front Office, Guest Services, and Loyalty teams

Communicate top client needs, preferences, production expectations, and service requirements to hotel leadership and operating teams

Support execution of account-specific service strategies to drive satisfaction, retention, and loyalty

Provide regular updates, insights, and performance reporting to stakeholders

Qualification

Business travel salesCorporate RFP processesMarket data analysisRelationship managementRevenue growth strategiesNegotiation skillsHotel sales experienceCollaboration skills