CognoWiz · 21 hours ago
Filed Infrastructure Support Engineer – Passive Infrastructure Monitoring (Cell Towers)
Anchorage, AK
Contract
Onsite
Senior Level
5+ years expCognoWiz is seeking a Field Infrastructure Support Engineer to support passive telecom infrastructure across cell tower sites in Alaska. The role focuses on monitoring, troubleshooting, and maintaining non-RF infrastructure to ensure high network availability in remote and extreme conditions.
Business IntelligenceEnterprise SoftwareSoftware
Hiring Manager
Mike Andrews
Responsibilities
Monitor and respond to passive infrastructure alarms (power, battery, generator, HVAC)
Perform onsite troubleshooting and corrective maintenance
Support outage response, emergency dispatch, and root cause analysis
Coordinate with NOC teams, utilities, OEM vendors, and field contractors
Conduct preventive maintenance (PM) and routine site inspections
Maintain accurate tickets, reports, and maintenance documentation
Support generator testing, battery replacement, and site readiness activities
Ensure compliance with safety, access, and operational standards
Qualification
Required
5+ years supporting telecom passive infrastructure
Strong knowledge of: DC power systems, rectifiers, and batteries (VRLA/Lithium)
Diesel generators, ATS, and fuel systems
Shelter HVAC and environmental monitoring
Experience working on remote/rural cell tower sites
Ability to interpret alarms, power diagrams, and schematics
Familiarity with NOC tools and ticketing systems
Preferred
Experience with Tier-1 telecom operators
Cold-weather or Arctic deployment experience
OSHA / tower safety certifications
Knowledge of grounding, lightning protection, and site hardening
Company
CognoWiz
CognoWiz is a premier Business Intelligence solutions company formed with a vision to focus on Business Intelligence technology with the objective of developing , marketing and providing the next generation BI solutions powered by its pool of Wizards who are experts across analytics enterprise solutions.
51-200 employees
H1B Sponsorship
CognoWiz has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (22)
2024 (19)
2023 (14)
2022 (15)
2021 (8)
2020 (3)
Funding
Current Stage
Growth StageCompany data provided by crunchbase