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U.S. Bank · 2 days ago

CT CDO Relationship Manager Appr2- (Front Line Manager)

Houston, TX

Full-time

Onsite

Senior Level

$133K/yr - $157K/yr

U.S. Bank is on a journey to help customers and businesses make better financial decisions. They are seeking a CT CDO Relationship Manager to develop and maintain relationships with Corporate Trust clients, focusing on managing the value of these relationships and ensuring quality service based on client needs.

BankingFinancial ServicesInsuranceMortgageWealth Management

Responsibilities

In conjunction with business development officers, responsible for developing and maintaining relationships with Corporate Trust clients with the primary focus of managing the value of these relationships to the organization

Reviews and accepts new client relationships based on business line account acceptance policies and procedures

Provides quality service based on client needs, wants, and expectations; aligns actions accordingly; remains sensitive and responsive to both internal and external clients; builds distinctive predictable levels of service; resolves problems quickly and effectively

Works closely with new business development staff, serving as a collaborative business partner when supporting new business conversations from existing or prospective clients

Identifies business risks and operational challenges and takes steps to mitigate risk and enhance operating systems and processes

Coordinates the development and implementation of operational changes within the unit

May be responsible for meeting certain revenue, new business and expense goals

May manage staff, hire new staff, and/or train staff to successfully meet business objectives

Qualification

Corporate trust knowledgeAccount managementTrust operationsLegal regulations knowledgeBusiness developmentProject managementEffective management skillsProblem resolutionClient communicationInterpersonal skillsVerbal communicationWritten communication