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DGI Supply · 12 hours ago

Accounts Receivable Specialist

United States

Full-time

Remote

New Grad, Entry Level

$17/hr - $21/hr

DGI Supply is seeking an Accounts Receivable Specialist to provide customer service support within their credit/accounts receivable department. The role involves processing payments, following up on outstanding balances, and working with various departments to resolve customer inquiries and issues.

ManufacturingTransportationVirtual Reality

Responsibilities

Provides support in our credit / accounts receivable department

Processing credit card payments

Follows established cadence schedule to follow up with customers on outstanding balances to ensure timely payment, account remains in good standing and meet departmental Days Sales Outstanding (DSO) expectations

Working with multiple departments (e.g. returns, expediting, sales, customer service and warehouse) to gather information for customers to answer questions and resolve issues; working to correct invoice issues and concerns

Providing customer with copies of invoices, statements or any supporting documents as requested

Submitting invoices into customer portals (as needed)

Reconciling credits and returns to demonstrate accurate outstanding balance to customer

Releasing orders for customers; working with management for approval on exceptions

Contacting (calling / emailing) customers regarding account status and providing payment details

Other duties as assigned

Reports to the Accounts Receivable Manager

Qualification

Accounts Receivable experienceCustomer service experienceMicrosoft Office skillsCommunication skillsFollow up skillsListening skillsSense of urgencyAccountabilityAttention to detailIntegrityAdaptabilityTeamwork