AFC Urgent Care · 9 hours ago
Medical Receptionist
AFC Urgent Care is dedicated to providing the best healthcare in a compassionate environment. They are seeking a Medical Receptionist to manage patient interactions, including registration, insurance verification, and payment processing, while ensuring a smooth clinic operation.
Emergency MedicineHealth CarePrimary and Urgent CareWellness
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards
Register patients, update patient records, and verify insurance accurately and timely
Follow company procedures related to workers’ compensation and occupational medicine patients
Determine, collect and process patient payments and address collection and billing issues
Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Prepare, sign, and drop the deposit in the safe on a nightly basis
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Maintain office supplies
Observe safety and security procedures; promote a safe and pleasant work environment
Report potentially unsafe conditions to management
Regular attendance to ensure efficient clinic operations
Other duties and responsibilities as assigned
Qualification
Required
High School graduate or equivalent
Basic computer knowledge, e.g., Microsoft Office
Accuracy and detail orientation
Positive customer service skills
Well-groomed appearance
Clear and articulate phone voice
Tactful interpersonal relationships
Preferred
Previous medical clerical experience preferred
Company
AFC Urgent Care
Funding
Current Stage
Early StageCompany data provided by crunchbase