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LINK · 15 hours ago

Associate Director, Strategy; Deputy Competency Manager

United States

Full-time

Remote

Lead/Staff, Director/Executive

$121K/yr - $174K/yr

10+ years exp

LINK is a fast-growing Woman Owned Small Business that leverages human-centered design to support strategy, innovation, communication, change, and branding. The Associate Director, Strategy; Deputy Competency Manager will lead a high-performing team of Strategists to deliver innovative solutions and support the vision for the Strategy competency.

ConsultingData VisualizationPersonal DevelopmentTraining

Responsibilities

Lead and develop a high-performing Strategy team

Manage employee relations and address workplace concerns in a fair and consistent manner

Oversee performance management, including goal setting, constructive feedback, coaching, and performance evaluations

Support professional development and growth opportunities for your team

Foster a collaborative, inclusive culture aligned with LINK’s values and growth goals

Help facilitate onboarding for new team members, with a focus on aligning them to established competency frameworks and ensuring a smooth integration into project teams and workflows

Set clear goals and expectations; support team member’s development based on individual strengths

Manage successful implementation of and ROI on our Learning and Development program for Strategists

Assist in recruiting top-tier, diverse talent while ensuring a high-quality, inclusive candidate experience

Work with the Competency Manager to anticipate future talent needs and assist in building a strong, strategic hiring pipeline

Cultivate and maintain strong internal and external partnerships to identify talent opportunities and support business objectives

Work with the Competency Manager to identify skill gaps across the competency and implement learning opportunities such as training, mentorship, and stretch assignments

Stay current on tools, frameworks, and methodologies to upskill the team

Assist in promoting knowledge sharing and collective team growth

Monitoring new challenges where LINK does not have a depth of experience to help build out internal capabilities, skills, personnel, etc

Provide support to project teams on an ad hoc basis

Promote best practices in processes, project work and competency

Help develop tools and frameworks to ensure quality, consistency, and operational excellence across projects

Help competency members navigate ambiguity around project work

Qualification

Strategic communicationsPeople managementProgram managementVisual storytellingRecruitingHiringCoachingConflict resolutionCommunication skillsTeam collaboration

Required

10+ years of professional experience in strategic communications, program management, consulting, or a related field, with demonstrated success leading, managing, and developing high-performing teams

Bachelor's degree in Journalism, Communication, English, or a related field

Proven people-management experience, including performance management, coaching, employee relations, conflict resolution and supporting professional growth and development

Demonstrated experience operating within program-managed, contract-driven environments, supporting compliance, delivery rigor, and operational accountability across complex client engagements

Demonstrated ability to help build inclusive, collaborative team cultures aligned with organizational values and growth objectives

Experience with recruiting, hiring, and retaining top-tier, diverse talent while delivering a high-quality, inclusive candidate experience

The ability to navigate ambiguity and provide strategic guidance that brings clarity to goals, requirements, and outcomes—particularly in complex or high-visibility engagements

Familiarity in visual storytelling, including data visualization and conceptualizing abstract ideas

Proven ability to understand tools, frameworks, and best practices that drive quality, consistency, and operational excellence based on human centered design across programs and projects

Exceptional written and verbal communication skills, with the ability to communicate in a clear, approachable, and knowledgeable manner