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Marathon Health · 15 hours ago

Solutions Consultant- Client Success

United States

Full-time

Remote

Mid Level

$75K/yr - $95K/yr

3+ years exp

Marathon Health is a leading provider of advanced primary care in the U.S., serving millions of patients through employer and union-sponsored clients. The Solutions Consultant plays a crucial role in the Growth and Client Success teams, focusing on client retention, growth, and providing tailored solutions to meet complex client needs.

Electronic Health Record (EHR)FitnessHealth CareWellness

Responsibilities

Develop deep expertise in Marathon Health products and services, including health center services, coaching, wellness tools, and occupational care

Support the Client Success Team in identifying business requirements, conceptualizing solutions, and independently advancing expansion opportunities

Partner with Client Development Directors, clients, and benefit consultants to provide support across all phases of the sales and renewal cycle

Provide strategic recommendations to reduce client risk, retain and renew clients, and drive growth and expansion

Leverage industry knowledge to consult and influence client direction, ensuring alignment with their goals and Marathon’s services

Identify risks and opportunities to improve the sales strategy, pipeline, and overall team performance

Educate and evangelize the benefits of Marathon solutions to clients, partners, and internal teams

Partner with marketing/creative services to build effective sales collateral that aligns with client needs

Help manage the pipeline in Salesforce (CRM) as necessary to ensure appropriate transparency and reporting of activities across the organization

Qualification

Sales experienceAccount managementSalesforce CRMHealth insurance experienceMicrosoft 365Project managementCustomer service skillsCommunication skillsOrganizational skills

Required

Bachelor's Degree in Business Administration, Healthcare Administration, or related field and 3+ years of experience in sales or account management experience with a strong focus on collaboration and building relationships or equivalent combination of education and experience

Demonstrated experience and ability in managing a long sales cycle or complex enterprise sales

Strong balance of sales, project management, business, and critical thinking skills

Strong technical expertise using Microsoft Teams and Microsoft 365 including Word, Excel, Outlook, PowerPoint, etc

Exceptional customer service skills and ability to promote teamwork and build effective relationships