Apple · 23 hours ago
WW E-Commerce Personalization Strategist
Cupertino, CA
Full-time
Onsite
Senior Level
$147K/yr - $221K/yr
7+ years expApple is a company that revolutionizes entire industries through innovation and diversity. They are seeking a Personalization Experience Strategist to lead strategic initiatives that enhance the Apple Store Online's shopping experience, focusing on customer-centric personalization and driving commercial growth.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Lead the planning, growth, and management for all personalized recommendations programs, ideating and driving opportunities for experimentation and expansion across products, countries, and touch points
Regularly monitor performance, assess measurable impact, and present reporting updates to senior leadership, along with areas for optimization
Deeply study and immerse in future customer, technology, and industry personalization trends, in order to develop a vision and strategy with an original point of view on innovative opportunities and initiatives to prioritize
Analyze shopper behavior and internal performance to identify data-driven insights, synthesize conclusions into actionable recommendations, and build multi-year business cases
Define and evolve end-to-end customer journeys, including how customers navigate, learn, shop, configure, and purchase products from apple.com, the Apple Store App, and other digital commerce platforms
Author detailed strategic briefs for cross-functional partners, clearly outlining business priorities, opportunities, and performance through tailored storytelling
Provide feedback on new solutions and designs in large cross-functional forums with a deep focus on customer experience and business priorities
Qualification
Required
7+ years of full time work experience, with at least 3 years in a strategic e-commerce, personalization, and/or customer experience role
A track record of driving significant strategic innovation that successfully addresses clear business objectives and/or drive impactful results
Demonstrated analytical, measurement, or reporting experience, including, but not limited to uncovering insights and root causes to identify clear takeaways and make data-driven decisions
Bachelors degree or equivalent industry experience
Preferred
Prior experience working on intelligently powered consumer personalization and AI initiatives at scale
Expertise, deep knowledge of, and passion for the global retail and/or B2C e-commerce industry - including, but not limited to, familiarity with future shopping and consumer behavior trends
Curiosity to question the status quo, simplify complexity, and think outside the box in order to push insightful research, creative ideation, and accelerated ways of working
Ability to simultaneously both operate strategically and tactically, proactively problem solving amidst ambiguity and sweating the details, while not losing sight of the big picture
Strong history of being resourceful and ultra-collaborative with cross functional and global teams, including leading through influence across all levels of an organization and flexibly adapting to feedback
Hands on experience with a variety of business analytics tools (e.g. Adobe Analytics, Tableau, and advanced Excel), building thorough business cases, and presenting exceptional stories (with advanced Keynote or PowerPoint proficiency)
Demonstrates Apple's values of inclusion and diversity in daily activities, helping create an environment by respecting differences and having a curiosity to learn
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase