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Panopto · 1 day ago

Account Executive, Education

United States

Full-time

Remote

Entry, Mid Level

$110K/yr - $120K/yr

2+ years exp

Panopto is a leader in visual and audio-based learning, empowering learners with interactive video solutions. They are seeking an experienced Account Executive to drive new business within educational institutions across the Americas, focusing on building relationships and delivering customer value through their technology.

Enterprise SoftwarePresentationsSoftwareVideo

Responsibilities

Driving Customer Value

Your role is to understand our customers' biggest challenges and help them solve those problems with our technology. By focusing on their needs first, you'll naturally uncover new opportunities within their organizations and expand our existing partnerships. This involves using sound business judgment and creativity to build strategic relationships with key stakeholders. You'll also need to proactively engage with our executive team to ensure you have the resources you need to deliver an exceptional experience for your customers

Sales Driven: Exceed monthly, quarterly sales targets by driving new opportunities and expansion opportunities into existing accounts. Exercise sound business judgment, creativity, and resourcefulness in the pursuit of strategic accounts. Write a territory plan and engage with all levels of the executive team to ensure you have the resources you need to accomplish your goals

Deep Technology Expertise

We expect you to become an expert on our complex platform, but not for the sake of knowing the technology. Your expertise should be used to directly address customer pain points. When you conduct a demo, it should be tailored to the user's specific desired outcomes, demonstrating exactly how our solution will solve their problems and improve their daily work

Technology: Develop a thorough knowledge of a complex technology platform and the ability to launch into a demo with the end user’s desired outcomes in mind. Align the Panopto solution with problems you uncover in your customers’ organizations

Building Lasting Relationships

Building and maintaining strong, productive relationships with customers at all levels of an organization is key. By focusing on their needs and demonstrating our value, you will become a reliable partner. This approach also extends to our internal partnerships. You will work closely with the Account Management team to ensure our customers are not only satisfied but are also successfully adopting and utilizing our platform. This collaboration is crucial for identifying new opportunities to help them grow and succeed

Customer Focus: Establish and maintain productive relationships and effective negotiations with customers at multiple levels within organizations

Collaboration: Partner with the Account Management team to ensure high satisfaction and adoption within your accounts as you continuously upsell and expand into new departments