Observe.AI · 1 day ago
Strategic Account Executive - AI Agents
Redwood City, CA (Hybrid)
Full-time
Hybrid
Senior Level
$280K/yr - $320K/yr
7+ years expObserve.AI is the leading AI agent platform for customer experience, enabling enterprises to automate customer interactions with AI agents. The Strategic Account Executive will build and execute territory strategies, lead complex technical sales, and operate with modern sales tools to enhance enterprise AI adoption.
Artificial Intelligence (AI)Customer ServiceMachine LearningNatural Language ProcessingSaaSSpeech Recognition
Responsibilities
Own Your Territory Like a CEO
Build and execute territory strategy across enterprise accounts
Maintain 4–5x pipeline coverage and deliver predictable outcomes
Navigate large matrixed organizations with technical and business stakeholders
Lead Complex, Technical Enterprise Sales
Own multi-threaded sales cycles involving automation, architecture, workflows, security, and ROI
Use advanced sales methodologies (MEDDPICC, Command of the Message, Challenger, SPICED)
Develop champions and create urgency across C-suite, operations, and IT
Operate With Modern Sales Tools + GenAI
Leverage a modern sales tech stack (Salesforce, Gong, Outreach, ZoomInfo, 6sense, Clari)
Use GenAI tools + Observe.AI’s intelligence platform to:
Accelerate research, account penetration, and personalization
Build repeatable outbound motions
Multiply productivity beyond 1 + 1 = 2
Strengthen MEDDPICC documentation and deal strategy
Enhance storytelling, ROI models, and executive communications
Build & Scale the AI Agent Motion
Establish repeatable patterns and industry playbooks
Provide structured insights to Product, Engineering, CX, and Marketing
Influence roadmap direction based on customer workflows and technical needs
Operational Excellence
Forecast accurately using Commit, Strong Upside, Upside, Pipeline
Drive account planning and expansion strategy
Execute land → expand → transform motions inside enterprise organizations
Qualification
Required
7+ years in enterprise SaaS with complex, technical sales cycles
Track record closing high six- and seven-figure enterprise deals in the last 3 years
Designing and executing complex deal strategies and technical sales campaigns
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
Working cross functionally with Engineering, Product Management, Marketing, and other relevant departments
Expertise in executive selling, multi-threading, and influencing transformation
Mastery in MEDDPICC or similar qualification frameworks
Skilled in using modern sales tech + GenAI for non-linear productivity
Executive presence with ability to simplify technical value
Builder mentality: scrappy, resourceful, resilient
High urgency + high accountability
Preferred
Experience selling AI/ML, automation, workflow, infrastructure, or security platforms a major plus
Benefits
Competitive compensation including equity
Excellent medical, dental, and vision insurance options
Flexible time off
10 Company holidays + Winter Break and up to 16-weeks of parental leave
401K plan
Quarterly Lifestyle Spend
Monthly Mobile + Internet Stipend
Pre-tax Commuter Benefits
Company
Observe.AI
Observe.AI builds AI Agents for Customer Service
201-500 employees
H1B Sponsorship
Observe.AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (1)
2021 (2)
Funding
Current Stage
Growth StageTotal Funding
$214.02MKey Investors
SoftBank Vision FundMenlo VenturesScale Venture Partners
2022-04-12Series C· $125M
2020-09-15Series B· $54M
2019-12-10Series A· $26M
Leadership Team
Jithendra Vepa
Co-founder & CTO
Jason Turpin
VP of Product
Recent News
2025-06-05
Company data provided by crunchbase