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Serco · 20 hours ago

Technical Writer/CM Specialist - (Middletown, RI) 1

Middletown, RI

Full-time

Onsite

Entry, Mid Level

2+ years exp

Serco is a leading provider in the areas of Defense, Citizen Services, and Transportation. They are seeking a Technical Writer/CM Specialist to ensure accurate technical documentation and data integrity for the MILSATCOM SubHDR program, while managing document control processes and supporting maintenance and repair operations.

AutomotiveConsultingEnterprise SoftwareGovernmentInformation TechnologyOutsourcingTransportation

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Generate, update, revise and format technical documentation to maintain control and ensure only the most current versions of technical documentation is available to support SUBHDR maintenance and repair processes/personnel

Update and manage SUBHDR databases to ensure accurate configuration management of the technical documents (version control, etc.,) and communicate updates to SUBHDR on-site personnel

Issue work packages and promptly communicate updates to SUBHDR on-site personnel

Provide data entry support for SUBHDR databases and assist with operational planning for shipping, inspections, and inventory control

Additional duties and responsibilities related to CM/logistics (shipping, receiving, etc.)

Qualification

Configuration managementMicrosoft OfficeTechnical documentationAdobe Acrobat ProDatabase managementLogistics knowledgeVerbal communicationWritten communicationAttention to detailOrganizational skillsTeam collaboration

Required

The ability to obtain and maintain a DoD Secret security clearance

US Citizenship required

A Bachelor's degree

Or a High School Diploma/GED with minimum 6 years of relevant experience

Minimum 2 years of relevant experience

Proficiency in Microsoft Office Programs and Adobe Acrobat Pro

Exceptional verbal and written communication skills

Strong attention to detail

Preferred

Active DoD Secret security clearance

Strong attention to detail and organizational skills

Ability to communicate effectively and work collaboratively in a team environment

Knowledge of computer databases and logistics programs (Examples: COLTS and DPAS)

Benefits

Medical, dental, and vision insurance

Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

401(k) plan that includes employer matching funds

Tuition reimbursement program

Life insurance and disability coverage

Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

Birth, adoption, parental leave benefits

Employee Assistance Plan