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Tanger · 16 hours ago

Director, Learning & Development

United States

Full-time

Remote

Director/Executive

$99K/yr - $150K/yr

8+ years exp

Tanger is a premier owner and operator of outlet and open-air centers, dedicated to creating shopping destinations that entertain and inspire communities. The Director of Learning & Development will develop and execute comprehensive learning strategies, assess learning needs, and implement innovative learning solutions to enhance employee growth and organizational effectiveness.

E-CommerceFashionLeisureLifestyle

Responsibilities

Develop and execute a comprehensive L&D strategy aligned with Tanger’s business objectives and values

Partner with P&C and business leaders to assess learning needs, identify skill gaps, and prioritize development initiatives

Anticipate future workforce skill needs and proactively develop strategies to close critical skills gaps

Create, curate, and deliver scalable learning solutions—including in-person, virtual, digital, and blended programs—for all levels, including executive education

Apply advanced adult learning principles, theories, and instructional concepts to create innovative, scalable, and effective learning solutions

Lead the design and implementation of enterprise-wide leadership development, high-potential programs, and succession readiness in collaboration with P&C partners

Establish governance to ensure consistency, quality, and alignment of all learning programs

Evaluate and implement advanced learning platforms and approaches (e.g., LinkedIn Learning, AI-driven learning, microlearning, social learning)

Lead the Tanger Learning & Development Council, bringing together key department representatives (e.g., Leasing, Field Operations, Finance) in the development and prioritization of enterprise-wide learning strategy

Partner with business leaders to design and deliver learning opportunities offered during Tanger’s Bi-Annual Team Meetings, regional meetings, and other key business gatherings to reinforce continuous development across the organization

Lead project management and provide logistical support for training events and programs

Lead the creation and implementation of structured learning plans, embedding them into: New hire onboarding, New‑to‑Tanger manager onboarding, Role‑specific development programs (e.g., newly promoted managers, sales enablement)

Identify, source, evaluate, and manage external learning partners to ensure alignment and impact

Oversee the L&D budget and ensure responsible resource allocation and ROI

Promote Tanger’s culture and values through all learning initiatives

Stay current with industry trends and emerging technologies to recommend new and improved learning solutions

Direct the assessment of organizational learning needs through data analysis, business consultation, and employee engagement

Collaborate with subject matter experts and business partners to develop and deliver learning solutions using adult learning principles to enhance the learning experience

Demonstrate an advanced knowledge of and apply latest relevant research and methodologies in user experience and responsive design

Employ agile, iterative development and evaluation methodologies and frameworks such as ADDIE, SAM, and the Kirkpatrick Model to design, implement, and evaluate learning solutions

Establish and track KPIs to assess learning effectiveness, business impact, and engagement, create reporting, leverage data, and analytics to drive continuous improvement and demonstrate the value of L&D initiatives

Benchmark Tanger’s learning programs against industry best practices and drive continuous improvement to maintain a competitive edge

Establish, manage, and maintain the Learning Management System (LMS), ensuring programs remain current and aligned with industry best practices

Manage the content development process, including scope, timelines, budget allocation, and resource planning to support business objectives

Collaborate across departments to integrate functional training content into the LMS, ensuring alignment with role requirements, compliance mandates, and IT‑related required training

Qualification

Learning StrategyInstructional DesignLearning Management SystemsData AnalysisAdult Learning PrinciplesProject ManagementAnalytical SkillsCommunication SkillsFacilitation SkillsLeadership Skills

Required

Bachelor's degree in Education, Instructional Design, Organizational Development, Business, HR, or a related field

8+ years of progressive experience in learning strategy, training design and development, and learning technologies for training administration, reporting, and blended learning delivery; or an equivalent combination of education and experience

Direct experience managing the full L&D infrastructure, including Learning Management Systems (LMS), budgets, and vendor relationships